How can someone live off other people's misery?
The car was pulled from my apartment complex as a friend of mine came in for something, and in less than 10 minutes we come out to find the car gone.
We called Paxton and they said the car just arrive (that was fast), but they are a third party and therefore cannot take complaints. It seemed reasonable so I called the supposedly main culprits and I was treated rudely and unprofessionally, and outright lied to.
I decided that I'll help my friend pay off the steep $350+ fee (even though I only live a few blocks from Paxton), but because my friend has the car in his wife's name they wouldn't allow him to take it out. While that is understandable, he has his name on the CAR'S INSURANCE and the car is filled with pictures of his family and documents in his name. We were not only refused, but treated with such rudeness and unprofessional-ism that we just left with disgust.
We were never rude, and respectfully explained the situation and how my friend has 4 children and lives 45 minutes away, so if he brings his wife who'll babysit their children. Obviously, none of that worked on such individuals, and he was forced to pay the outrageous fee.
Not only is the unethical way of which they conduct business ostentatious, but they do not even try to hide it. Targeting low-income houses is pretty low, and most people cannot pay $350+ without giving away food for the rest of the week.
If you Paxton boys read this: living off of people's misery is a terrible thing. Is it worth it making a family go hungry because of your underhanded, possibly illegal, and certainly immoral way you pursue your trade?
Perhaps there are some of you who are only doing your job, but why don't you stop and ask yourself: is this right?
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