Panache Bridal & Formal

My mom came into town for the weekend and our goal was to find my wedding dress! We went to a few other stores with no luck and Panache was 3rd on our list. The staff was so friendly and helpful upon our arrival. The store is nice and newly remodeled inside (from the outside you couldn't tell). I proceded to try on a few dresses and the 3rd dress, the most amazing seamstress in the world, Rosa, folded down the back of the dress and completely changed the entire look of the dress. I felt like a princess! Everyone raved and I was instantly sold. She did three different alterations for me and the dress turned out amazing!! Everyone raved and wanted to know where I got my dress. I credit it all to Rosa! Also, they gave me discount after discount and even let me exchange my never worn bridal shoes! I love this place - you must go!! Pros: Rosa is amazing and staff is so helpful more

WOW..was the first thing i said when i walked into this store.Panache bridal looks amazing and like no other! They have comepletely turn the tables around, they look soo much better. Id been their a couple of times before that's where i got all my homecoming and prom dresses. I have reffered all of my friends there to get dresses for any occasion! they are Wonderful! Great customer service, no doubt about it! When i walked in to get my wedding dress i was being helped by a wonderful young girl whos name was Johanna. She from the first step i placed in there greeted me and my mother wonderfully and with a smile on her face. She made me feel like i was the only one important and as if i was a princess. She is very honest and helpful..someone loyal that i can trust and know that i wont be in a bad situation for my wedding day. I had 7 bridesmaids in my wedding party and myself so which made our budget..well not stay at a budget. it was pretty hard for me because not long after that i had lost my job and so i had to find someway to help myself and my girls out, well Johanna was able to work with us and got us some wonderfull bridesmaids dresses with a GREAT DEAL! SHE IS THE BEST AND I WOULD RECOMMEND YOU GO FOR ANY ANY OCCASION! Thank you Johanna for everything i really appreciate it We love you!! Pros: Great selection, High quality dresses, and Wonderful costumer service Cons: NOTHING AT ALL more

When I initally started looking my event coordinator took me to a beautiful little boutique. It had the most amazing dresses and it was so much fun going to look and try on dress but when I got to meet the owner eventually I realized she was just a rude ______. After that experience I realized I did not want to bother buying my dress (the most important dress i'll ever wear in my life, at that) from a boutique like that. The staff would get impatient and sassy. When I decided to go to Panache I was greated by the front desk staff. So many people approached me to help me out. I felt like the selection was great! I had called before I went in so I already knew who to get with, Rosa. She is wonderful! She knows what she's doing and gives goood advice. She is very patient and caring. She takes forever to call back at times but other than that she puts up with me callin with questions all the time! I have already ordered my dresses (ceremony & reception) and am very pleased with the prices I was given. They are absolutely the BEST i could've found and trust me I looked everywhere to make sure! The atmosphere isnt as nice as a boutique but the service and prices make up for it! I have yet to recieve my dresses but will be posting once I recieve them!! Go but ask for rosa!!! Tell her April Sent you!! hehe =] Pros: nice staff, same dress as other expensive boutiques but w/ much lower prices! Cons: they take forever to call you back when you have a question and the atmosphere isnt as nice more

I really liked the customer service, they worked with me and they helped me to get into my dress, which all of us no it isn't easy sometimes. I have no complains until now, and I have just passed my first fitting, they were all really nice too and made me feel so special, the dress I ordered was about $2000 and they even gave me a free veil,one i picked not just a cheap one. Pros: the cutomer service makes you feel like a princess Cons: ambience isn't great more

I traveled from oklahoma because i called in (it was VERY helpful) asking for a particular Maggie Sotterro dress i wanted to order. I drove almost 16 hours and it was worth the trip!! i ended up coming 15 minutes before they closed i was greeted imediatly at the door and was hepled greatly and never once felt rushed!!! even though i stayed for almost an hour after they closed. My alterations were done on time, the dress arrived sooner than expected. They were my Prayer answered, after i had a HORRIBLE EXPIERENCE at Davids bridal which had no type of customer service!!! Pros: great customere service Cons: nothing more

I WENT IN THERE TWO MONTHS BEFORE MY WEDDING KNOWING IT WAS TOO LATE TO PLACE ANY SORT OF ORDER THE SALES REP NOT ONLY HELPED ME FIND MY DREAM GOWN BUT ALSO MY MOTHERS DRESS AND MY FLOWER GIRLS AND BRIDES MADES!! THEIR SELECTION IS OUTSTANDING I GIVE THEM PROPS!!!! THE SALES STAFF WAS VERY CARING AND RESPECTFUL EACH AND EVERYTIME I CAME IN!! Pros: GREAT SERVICE GREAT PRODUCTS Cons: A LITTLE OLD FASHION LOOKING more

IT WAS MY FINAL STOP TO SELECT PROM GOWN FOR MY DAY.I HAD ALREADY BEEN TO SO MANY OTHER SHOP'S ALREADY.THE LADY MISS ROSA,WHO IS ALSO CUSTOM SEAMSTRESS MADE MY DAY.JOANNE HELPED ME FINDING THE BEST DRESS THAT WOULD LOOK EXCELLENT ON MY DAY .ALTERATION WERE THE BEST.OVER ALL I ENDED GETTING SHOES,JEWELRY AND ALSO RENTED A TUXEDO FOR MY DATE EVEN.THE BEST!!!!!!!!!!!!!!!!!!! more

I went here for my drill team formal dress and the service was AMAZING!!! There were a good number of girls from my team who went there as well and all had a fantastic experience. The place was PACKED full of dresses, and whenever I would try one on and reject it, they would ask me what it was about the dress that I didn't like and procede to bring me ones that did not have that probem. All four times I was there they paid full attention to my needs without neglecting other customers. Pros: Open to barganing, wide selection, work well with customer needs Cons: several dresses beading needed to be fixed before purchase more

First of all, I went to Panache on a Thursday and there was still almost no parking and rather crowded. The interior of the store didn't particularly impress me; it felt rather dated and musty. However, as soon as I came in, a representative approached me and asked me questions about what I was looking for and pointed me in a direction. The dresses I was pointed to didn't appear to be very high quality and they didn't have what I was looking for (a nice form-fitting dress, lace, with minimal beading), but I didn't look around very much. I decided to look elsewhere after browsing a short period of time. Pros: Fairly good customer service Cons: Dresses looked almost cheap, dated looking, bad parking more

I would absolutely hands down not recommend this store! I have had the worst time working with them. First, they gave me a sale price on all of my bridesmaids dresses, since there were 7. And they ended up charging ALL of my girls FULL price. Which was both irritating and delaying, but they did eventually refund my girls. But overall, a very unprofessional experience. Pros: Location, carries lots of designers Cons: Terrible customer service, very unprofessional more

I was looking for my wedding dress i told them i was getting married in april i understood i didnt have enough time to order and i told them i had a budget they went all out to help me look for my dream dress! I was astonished on their helpful opinions and honesty. They were great i Highly recomend their service and thiere great quality on their wedding dresses. You guys Rock i love yall more

I understand that everyone will have a different experience. My wedding gown experience at Panache was wonderful . They were EXTREMELY helpful and all had really good personalities. Rosa and the Indian lady (I can't remember her name) - but they made the experience completely enjoyable and worry-free. My alterations were done in a matter of days!!! I couldn't have asked for better alterations. The dress was absolutely BEAUTIFUL & fit perfectly and the service was very good. There is only one lady who works there whom I would say doesn't have the best customer service. But the others went out of their way to make sure everything went smoothly. The selection at Panache is also wonderful. They have a large selection of Maggie Sotteros and others. Highly recommend!!! more

I am so glad i stopped there, U can ask for Kim she is very patient and worked with me for 3 hours to help me find my wedding gown, brides maids dresses and also tux rental. They carry best selection in town , definately shop there! more

I drove to Panache to get Bride's Maid Dress. The Bride talked to the employees about my paying the rest that was owed on the dress. When I got there, after driving a few hours, the employees informed me that I would have to pay $230.00, instead of $27.00 like I was told on the telephone several times withing the last week. They also said that the manager said no, and that she had informed them that I had to pay the full balance on the account. I asked to speak with the manager, and they said she was suppose to call back within a hour. She finally arrived at the store about 30 minutes later, and she had no clue that they even talked to her about the problem. She had no idea what was going on and she told me several different prices. She said that the employees meant to say $227.00, instead of $27.00. She then said I had to pay for the two dresses remaining, and it would be $175.00. After a while of talking to each other about the situation, she came up with different prices every time. I would not recommend doing business with this Bridal Store. They provided very poor customer service, and everyone one of them had different stories. Cons: over-priced, bad customer service more

This place needs serious lessons in customer service. After paying on the wedding dress of my daughter's dreams, the dress was to be delivered to the store on Oct 5th. As of Oct 23 there is no dress. They will not refund the deposit paid to order the dress. They will not even use the money she has paid to apply to another dress in the store. Pros: not very helpful to the bride Cons: Rude employees more

After hours of searching for a prom dress, my sister and I drove by Panache and thought we'd go in and test our luck. It was a Sunday afternoon and there was no one else in the store but us. The service was terrible. We were never greeted by the two ladies at the front, and when we actually found a dress, we had to go look for an assistant to open the the dressing room door, and another five mintues for her to come back to actually open it. Last but not least, the place is a bit pricey for terrible service and poor quality. Cons: rude, unattentive, and pricey more

I went to look at wedding ddresses at Panache, when I walked in with my mother, there were three women at the front desk right by the door and not one of them said one word to us, until after about 1-2 min, and my mom said something to them. They quickly walked me to the style of dress I was looking for and left me to fend for my self among the hundreds of dresses. After looking at a few dresses my mother and I walked out the store, right past the same three women and not one of them said any thing to us as we walked out, I don't even think they knew we left. more