Dropped off my car friday morning Dec 13th to be looked at because it was leaking all the antifreeze. They asked if I wanted to wait, but I had other errands to do so I told them I was going to leave the car. They said they would call when they figure out what's wrong and an estimate. It was afternoon already and they hadnt called! My husband called them instead and they said that the guy who took in the car supposedly never told them about the car so it was skipped over. They had just started to look at it!!! Freakin kidding me! Then they give my husband an estimate of $400 and tell him ""hopefully it will be ready tomorrow"". Wat? Really? So they say that it takes long for them to get the part, labor, etc...Wow seriously?! I really hope I get my car today! I need it for work.\r
So these ppl at the auto place never called again! My husband calls at 4pm Saturday n the receptionist says they have to keep the car until Monday!!! She said to call back in 20min if we wanted to talk to the mechanic. We ended up going in person to talk to the mechanic. He pretty much had an excuse for everything. \r
So then Monday comes and again no call, we had to call and the car still not ready because they are backed up or they keep ordering the wrong part. Again more excuses.\r
So now it's Tuesday, we had to call ourselves and ask what the hell. They said 1pm should b ready. They will call us. At 1:15pm we go.there and wait there for my car. They said that thats why they have a sign that they dont guarantee the estimated time will be exact. So 5 days later Im getting my car because the estimated time was under by 3days. They refuse to discount anything for their lack of communication and them ordering the wrong part a bunch of times and because they had a lot of wrk to do. Well they had an excuse for everything and how they cant discount anything. They said my car was up in the lift the entire time and that caused them to lose other wrk on other cars blah blah blah. N supposrdly they didnt charge me for some bolt thingys that were rusted n broken. And that their price is actually super cheap compared to other places.Now possibly its still not done because they are testing it supposedly. Aside from my Yelp review, im going to make sure i leave bad review everywhere else possible so nobody gets screwed like we did. New update my car still not ready and hour later. Now I have to pick up my car tmrw because we have jobs.