Okay, just to clear the air here...I HAD been a client of Luxaderm for a few years. However, they changed management around the 1st of the year and that was an eye opener. The previous manager (Erica) left and within 4 months the entire old staff was out the door as well. Sarah, a facialist, Bea, a nail tech, a couple of other people I really didn't know, and finally, Jessie, the best nail person I ever found. Now there is a new manager and a COMPLETELY new staff. I loved both the old and new staff, but the new manager is far too moody for my tastes. Isn't this supposed to be about customer service? Apparantly not, because everyone was always bug-eyed behind the counter if she was back there with them. \r
Regardless, the place is not the same, and I have taken my business elsewhere. Besides, as a professional woman, I found it so distasteful to be across the counter with a woman showing her cleavage. And why am I putting in my 2 cents? Because bad news travels fast, and it does not surprise me that they are getting so many bad reviews.
Pros: The list is getting shorter and shorter
Cons: too much attitude...too much cleavage