Myself and three of my friends set appointments at Luxaderm that included a whole day of pampering! We were getting the works, manicures, pedicures, facials, and massages, with lunch. When we arrived our reservation was set but, they didn't have a massage therapist to do the massages. Disappointing yes, however, we still wanted the rest of the services. The manger at the front desk didn't even wont to deal with trying to accommodate us. She just simply sent us to another spa in the area. We were already there and we were willing to get the rest of the services, but instead of giving us a little off the bill for the inconvenience of not getting the massages, she just simply sent us on our way. Now, I am not sure how their business is holding up with the economy, but I am sure they could have used the 3 or 4 hundred dollars that we were bringing. But thanks to her we did find a GREAT place to go and we will defiantly be going back to the OTHER spa that she sent us too. I hope everyone else has a better experience than we did. I would have loved to try the services, but unfortunately we felt very unwelcome there.
Pros: Pretty
Cons: not accommodating
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