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Lakeside Animal Hospital

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5206 Lakeside Avenue
Richmond, VA 23228

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1 (804) 262-8697
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Lakeside Animal Hospital - Richmond, VA
Lakeside Animal Hospital - Richmond, VA
Lakeside Animal Hospital - Richmond, VA
Lakeside Animal Hospital - Richmond, VA
Lakeside Animal Hospital - Richmond, VA
Lakeside Animal Hospital - Richmond, VA
Lakeside Animal Hospital - Richmond, VA
Reviews
( 14 )
( 6 )
( 1 )
( 1 )
( 6 )

Best

Lakeside Animal Hospital always treats my babies with so much love and care ?? My bunny Freida loves her groomer Rebecca so much and she looks so cute when she’s done.

Worst

My personal opinion is that I don't recommend them based on my experience._________________________________________________________________________________________________________...

Editorial review from Citysearch 6/5/2013

Do not see Dr. Gonzalez. Worst experience ever. more

uncompassionate 6/18/2012

I strongly recomment that pet owners avoid Dr Gonzalez. She is unfriendly and lacks compassion for animals. more

I still recommend them 6/22/2011

I've taken several of my animals to Lakeside Animal Hospital over the years. I have several exotic pets so it becomes difficult to find veterinarians who have both the knowledge and comfort level to work with my animals. Over at Lakeside, they are great with my pets and they're wonderful at keeping me updated on what my guys are going through when they have to stay over night (that is more than I can say for most vet clinics). However, I must say that I recommend going over itemized bills when you go to pay for everything. Last time I took in one of my animals, I was charged $150 for an x-ray that I was told we didn't need to do...and that I specifically said NOT to do. Apparently, they decided to do it anyway. When I first paid the bill, it seemed a bit high, but my pet had been there for two nights and I thought nothing of it until I saw the x-ray charge. So, I called Lakeside and explained the situation...and, just like that, ending on a positive note...they willingly corrected the issue. Overall, they are a great clinic that provides great care for my pets. Ask for itemized bills, and I don't think you'll have any problems. I still recommend them to my sister and anyone who asks for suggestions for exotics vets. more

Can't even schedule an appointment 6/21/2011

Just left this place. I scheduled an appointment a week ago, took off work, packed up my dog and cat for our first trip to this vet office. When we arrived, they said they didn't have us marked down for an appointment. This is completely ridiculous because I spent 10 minutes on the phone with them giving my information. If they can't even schedule an appointment, what can that say about the rest of their business? more

Can't even schedule appointments there 6/21/2011

Just left this place. I scheduled an appointment a week ago, took off work, packed up my dog and cat for our first trip to this vet office. When we arrived, they said they didn't have us marked down for an appointment. This is completely ridiculous because I spent 10 minutes on the phone with them giving my information. If they can't even schedule an appointment, what can that say about the rest of their business? more

Theyre A Great Hospital.. 5/27/2011

This the vet I use and I can't say enough good things about them. They're compassionate and really love animals...something that is becoming rare in veterinary medicine. They also exhaust every possibility to get to the bottom of a health problem, and are very good about working within your budget to correct the problem. I also love the price matching: the vets here would much rather be sure you're getting good quality medicine for your animals than make a killing selling them. Even if I lived in the West end, this is a vet I would drive across town to use. more

I have several exotic pets 1/10/2011

I've taken several of my animals to Lakeside Animal Hospital over the years. I have several exotic pets so it becomes difficult to find veterinarians who have both the knowledge and comfort level to work with my animals. Over at Lakeside, they are great with my pets and they're wonderful at keeping me updated on what my guys are going through when they have to stay over night (that is more than I can say for most vet clinics). However, I must say that I recommend going over itemized bills when you go to pay for everything. Last time I took in one of my animals, I was charged $150 for an x-ray that I was told we didn't need to do...and that I specifically said NOT to do. Apparently, they decided to do it anyway. When I first paid the bill, it seemed a bit high, but my pet had been there for two nights and I thought nothing of it until I saw the x-ray charge. So, I called Lakeside and explained the situation...and, just like that, ending on a positive note...they willingly corrected the issue.\r Overall, they are a great clinic that provides great care for my pets. Ask for itemized bills, and I don't think you'll have any problems. I still recommend them to my sister and anyone who asks for suggestions for exotics vets. more

I wouldn't go elsewhere. 1/6/2011

Dr. Gonzalez is the best I took my previous cat to Lakeside Animal Hospital on the recommendation of my sister, who had been taking her cats there previously. It was a bit of a distance for me to drive but totally worth it as they treated me and my little darling with respect and compassion. When I had to have my cat put down last year, they gave us both the utmost care - even sending me two sympathy cards - one on the last day I brought her in and a second on the day I picked up her cremains. Shortly thereafter I acquired a new kitten from the pound and have trusted them with his care since. I wouldn't go elsewhere. more

Great Place for Pets 9/14/2010

I've taken several of my animals to Lakeside Animal Hospital over the years. I have several exotic pets so it becomes difficult to find veterinarians who have both the knowledge and comfort level to work with my animals. Over at Lakeside, they are great with my pets and they're wonderful at keeping me updated on what my guys are going through when they have to stay over night (that is more than I can say for most vet clinics). However, I must say that I recommend going over itemized bills when you go to pay for everything. Last time I took in one of my animals, I was charged $150 for an x-ray that I was told we didn't need to do...and that I specifically said NOT to do. Apparently, they decided to do it anyway. When I first paid the bill, it seemed a bit high, but my pet had been there for two nights and I thought nothing of it until I saw the x-ray charge. So, I called Lakeside and explained the situation...and, just like that, ending on a positive note...they willingly corrected the more

Caring & Convenient, but somewhat Expensive Now 9/1/2010

Our experience with Lakeside Animal Hospital spans 19 yrs. back to the time of Dr. Lickey. Back in those days (early 1990s) the small-town, know-your-neighbor feel was very comforting & prices were reasonable. As time advanced, Dr. Lickey passed away and the practice was sold. At some point new veterinary marketing techniques began to creep in & their prices escalated; however, we found Dr. Gonzales to have exceptional skills & confidence in performing surgical care for our pet's unique problem, care that other vets in this area were extremely reluctant to perform. We're forever grateful for her ability to preserve the health of our nearly 19 yr old cat in spite of his chronic condition. Dr. Gonzales is tops on our list and I'll admit that without her being there, we would likely go elsewhere in search of good care at more reasonable prices. It takes unique people & animal skills to be able to connect well with the ""people owner(s)"" of ""animal patient/pet(s)"" and put all involved at ease, especially in emergency cases. We really value the long-term continuity of care we've had with Dr. Gonzales for our old fuzzy guy who'll be celebrating the Big ""Two-Oh"" with a block party if he survives to this time next year! more

Lakeside Animal Hospital 3/7/2010

I have been doing business with this veterinary office for 15 plus YEARS. I have seen vets come and go, but no matter who is there, especially during emergency hours, I have been impressed with their ability to state frankly, "We don't know - but we'll find out!" My first encounter was rabbits, way back when, and though they didn't DO them - they quickly learned and surpassed my expectations. They are unique in 'they WILL tell you medicine is a learning experience and on-going and they WILL listen to YOU.' I give them, for many years of trials and error, with many species, a top rating. more

Lakeside Animal Hospital is a great place to take your pets! 11/24/2009

I would 100% recommend Lakeside Animal Hospital. They are always very helpful and pleasant. The staff really cares about our pets as well as the owners. more

Wouldn't Recommend 9/9/2009

My personal opinion is that I don't recommend them based on my experience._________________________________________________________________________________________________________________ more

Better for exotics and birds 7/13/2009

Lakeside Vet Hospital is better for exotics and birds than for your family dog or cat, especially if the pet has a chronic health issue. They seem too busy to handle anything beyond the actual appointment time. Veterinarians come and go often. A great vet just left in May. I took my pets there for 8 years, but am looking for a better vet hospital now. more

very sympathetic when I needed it. 12/14/2007

I am very close with my pets they are to me like children. My hampster Tubbies was very ill so I took him to Lakeside , Dr. Gonzales was great with him she called me everyday to update me on what was going on , bad or good she was very thoughtful on how she presented it to me, gave me options on what to do and opinions of what was better. My tubbies didnt make it and once again Dr. Gonsales was very kind and considered my feelings. About one week later I received a sympathy card for my loss with everyone at Lakeside Animal Hospital who wrote a caring little message. I have had pets all my life and can honestly say that I never received a sympathy card until I met Lakeside. It put a smile on my face and warmed my heart very much. I highly recommend Lakeside Animal Hospital , Thank you Dr. Gonsales and also to the staff you all have built a trust with me that is worth its weight in gold. Merry Christmas Pros: Caring staff, not to much of a wait, service is great Cons: I dont have any cons more

Over Priced 5/18/2007

I took my very sick dog at 11 am to this hospital because of vomiting. She was dead by the next morning. The tests that Dr. Gonzalez; x-rays, echo, blood work, etc. were not done. When I got my huge bill I asked for an itemized statement. I looked up the prices online. For Pepcid they charged $49.30, online ($.29), Sucralfate 1gm tab $10.92, online ($.69), Cortrosyn $139.05, online ($95), etc. I also paid for sick visit exam, General Health Profile ($88.66), Hosp-Special Care,bandage application ($8.34), etc.Next time your pet goes to this hospital, ask for an itemized statement. You will be surprised. more

Even the little animals are treated like big stars! 10/12/2005

I am the proud owner of various small animals, the kind you don't normally find in your everyday house hold. "Exotic" pets, most people call them. Anyways, it's hard to find a good vet with the know-how to care for these little guys, so I was glad to find Lakeside animal hospital. They are friendly, compassionate, and knowledgeable. I would not trust my pets to anyone else! Oh, and for you dog and cat owners: yes, your pets are welcome there, too! PROS: Dependable CONS: more

So far so good! 5/23/2005

We are pleasantly pleased with Lakeside Animal Hospital in the care for our new puppy. She is a pure breed Lhasa Apso and they have been knowledgable about her breed. The staff is nice and helpful with questions. more
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Owner Message
  • Here at Lakeside Animal Hospital, conveniently located in Richmond Virginia, we understand that your pets are your biggest fans and are a part of the family, which is why our veterinarians uses the most updated techniques to diagnose your pets’ conditions and treat them. We offer many services from general wellness exams, surgical procedures, dentistry, senior pet care, diagnostic laboratory testing, microchipping, to exotic and avian boarding

Additional information
  • Hours: monday: 07:30AM-06:00PM, tuesday: 07:30AM-06:00PM, wednesday: 07:30AM-06:00PM, thursday: 07:30AM-06:00PM, friday: 07:30AM-01:00PM, saturday: closed, sunday: closed
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