LIFE Salon and Spa

Cut six inches off when specifically asked for just a trim. Roots were light red, rest of hair dark brown, missed some gray. Asked for refund, 2 week runaround, finally got call from owner. She refused refund, accused me of lying, and called me an "expletive." Got refund via charge back amex. Very unprofessional. Beware. Did get massage and facial first, that was good. BTW- notice the positive cut reviews are from men. more

I wish I could leave less then 1 star. I have recently moved here from California and I came to the salon based on the brand Aveda. Nothing about this appointment was like the previous Aveda Salon I went to. I didnt recieve a massage before my haircut. I heard the employees gossiping and the haorcut was uneven. I will never go back more

I first went to Olivia at life salon and spa and asked her to please....please try to fix my over processed and very damaged hair. It as seriously ready to fall out. She took the challenge and two years later my hair is in better shape than it has been for years. This is a great salon and I go there even though I have moved to the other side of the valley. I will not trust anyone else with my hair. Sometimes Olivia is not available at the last minute when I am frantic because I need to look good for something, but I trust everyone who works there. I know Olivia and she hires only the best. Therefore, I trust anyone to work on me as long as it is in that salon. Frankly, I was really astonished by some of the negative comments regarding the salon. I have had nothing but positive experiences in the 2 1/2 years I have been going there. I am going to try the massage therapy they also offer. Oh, and did I mention the complimentary hand massage I get with every visit? Pure heaven! Thanks Olivia....love you all! more

Things may have improved since I went to this salon about 10 months ago when they were still fairly new, but my experience was so bad I feel the need to mention it. I decided to try the salon and scheduled a highlight and cut with a "senior stylist", not wanting to risk someone without experience. First, the lighting in the salon was really low, so you couldn't actually tell how the color came out until you left. My color was just okay, definitely not as good as I have gotten other places, but also not the worst. The haircut was a different story. It was absolutely the worst haircut I have ever had in my life. My hair is quite long and I had decided to get more layers put in. The stylist cut the hair, but then started attacking the lower half of hair aggressively with thinning shears without even asking me. Once I realized what she was doing, it was too late to stop her. To make matters worse, she didn't even thin the ends evenly. She did this while talking to her "Grams" who had come into the salon, so I cannot know if it was incompetence or just a lack of paying attention, but I was left with a mullet-esque cut that was bushy on top and incredibly thin on the bottom, with random lengths mixed between the top and bottom. Her "Grams" even made a comment of "Wow, that's a lot of hair coming off". In spite of having thick and pretty hair down my back when I went in, I came out looking like one of those people who has no business growing long hair because her hair is too thin. It was a stringy disaster. I actually cried for three days every time I washed it in the shower or saw it in a mirror, which I have never done before. I didn't even bother to call them and complain because I was well aware that the only way to fix it would be to chop my hair off. Finally, after a month or so of hating it, I happened to be back in Ohio where I'm from and went to my stylist there. She had to cut 8 inches off my hair to make it somewhat presentable. The Ohio stylist was absolutely shocked how bad the cut was, and she couldn't believe that anyone who worked in an Aveda salon, even a junior stylist, could have given so bad a cut, especially a cut as straightforward as layering long hair. My hair hadn't been that short in over 13 years, but I was forced into it by an incompetent stylist at Life. Even now, my hair is not back to the length or style I wanted when I went into Life. As a side note, the hand massage that is included at all Aveda salons sucked there too. My stylist asked someone else to do it for her, so she could work on "Grams" and this person used no pressure. I actually found the massage annoying because the light strokes were irritating and not helpful. How hard is it to give a hand massage? Needless to say I haven't gone back. more

I recently purchased a gift cerificate for a hair cut and color at Life Salon. I loved the location of the salon and the energy when I walked through the door was amazing. My stylist, did a fabulous job and I would recommend, Mackenzi to anyone. After my great experience I sent my boyfriend in to get his hair cut and Mackenzi did a great job. We will be for sure returning to this salon. Everything from the staff, to the products, to the educated stylist. LOVED IT! more

Can't say anything about their services, because they wouldn't let me in. Called 8 days before my groupon expired, and the lady on the phone curtly told me I couldn't make an appointment, that I couldn't use my groupon, and that they were booked. So, I'm out 35 bucks, and they had to be rude about it on top of that. I was so stunned at her response, I just said, uh, okay, and hung up the phone, but I wish I had pushed about what I was supposed to do about the money already spent. I recognize that I should have booked it sooner, but, now I'm not sure that it would have been a good experience anyways. I have been looking for a place to get massages closer to where I live, and I desperately needed other services done, and was going to have those done at the same time, but now I will travel farther away from my house and deal with more professional people. more

This is a great salon. I have been going here for 2 years and I have always been extremely happy with the service. I recommend it. more

I had an appointment with the owner of this salon and she was awesome. I felt relaxed and she did what she could to make my experience great. It seems that there was a few issues with the salon in the previous posts. In my opinion some of the reviews weren't made by customers but rather by disgruntled employees or something similar. I loved the mood in this salon, everyone was happy and friendly and they all seemed like they loved being at work. There are times that you go into "trendy" salons and you feel like you aren't welcome. I never felt that way in the salon and I would recommend to anyone to try it out. Give it a shot and make your own judgement. Don't let the petty comments below discourage you from trying something out. I did and I'll surely go back. more

I agree with Disappointed. I've had difficulty finding a hair stylest since moving here from California. My first visit to this salon was less than stellar..I discovered halfway through my appt that the person cutting my hair was NOT the person I made the appt with. I was never notified of the change. On my next visit,while I was driving the 30 minutes to get there, the receptionist called my home asking me if I had remembered my 2PM appt as it was now 2:15 and I wasn't there. My husband told her yes I was indeed coming in. Problem was my appt card was for 2:30 PM. They had marked the appt as 2PM on the computer, but my card 2:30PM. My last visit was the third strike. I arrived 10 minutes early for my 2PM appt. I, too, was offered something to drink and was told it would be about 10 min for my appt. Then the time passed and by 2:15 she still wasn't ready. I wasn't sure she was even there but then, at last, I discovered she was in the spa treatment room. By 2:17 I was in my car going home. Let's see, that was one hour of driving time and 27 min of waiting time. I have yet to receive an apology. All my appts, as with Disappointed, were with the owner. The staff seem friendly but that only goes so far. more

My daughters and I had Groupons for massages for them and a facial for me. The staff was friendly and inviting and helped us get comfortable quickly. My daughters loved their massages and I LOVED my facial. When it came time for our mani/pedi's, it seemed like the girls who were doing them didn't fee very comfortable. The foot and leg massages were kept at a minimum, and the scrubbing of callouses was nearly non-existent. The next day, our nail polish started coming off in one piece, nail by nail (all 3 of us). We went back the following day to have it fixed, but they only re-did the ones that had fallen off (at no charge). They kind of acted like this was normal and no big deal. But these were not cheap mani/pedi's. Three days later, my nail polish started coming off again. Unfortunately, the salon is about 30 minutes from my house so it's not worth going back again. I will definitely not go back, ever. more

I have really straight hair so every mistake shows and I am really picky. Chelsea is fantastic. She gives a great scalp and shoulder massage. If Chelsea is booked Nikki is great too. Liv is the owner and is the best but you have to book her well in advance Pros: Love the smell of the place Cons: not sure more

Be conversational: Write as if relaying your experience to a good friend. Be thorough: Mention your favorite products or services offered by this business, such as menu items, home delivery or spa treatments. Be local: Identify the neighborhood where the business is located and mention nearby attractions when relevant. Pros: Love the smell of the place more

They carry Aveda products. Pros: . Cons: . more

My experience with LIFE SALON and SPA was an ego buster. The greeting was wonderful. I was also consulted in a professional manner and told how much the price was going to be before the service was started. My experience was amazing. I received a hand massage while my color was processing. I was paying for the services and complimented many times, from the staff and another client. My hair looks and feels amazing! This has been the best hair color I have had in a very long time. The stylist was Jenn Harms. Go see her! Go see the salon they were all wonderful. Thanks..... I feel great!!! Pros: BEST HAIR COLOR SERVICE AND GREAT ATMOSPHERE more

Never ever go to this salon! Worst people to work with so rude and unprofessional. I received this worst haircut here ever! I called and spoke with the owner and she was so rude about my experience. Plus the lighting is horrible. Probably so you don't notice with crappy color jobs they do. Pros: NONE Cons: NONE more

I started coloring my hair just about 8 months ago. I had some really horrible experiences and wished I had never started getting my hair colored. Until my best friend recommended Adrian Diaz. I seriously LOVED her cute personality, ability to listen to what I want, and the ability to CREATE it! I am always getting compliments on my hair. I also love all of the hair and make-up products they carry. If you want to look as good as the stars,GO to the Life Salon and Spa and ask for ADRIAN! Seriously, I didn't even know this girl, I have no reason to give her such a great review other than she EARNED it, and now I will go to NO ONE ELSE!:) Pros: Adrian is TRULY the BEST HAIR STYLIST! Cons: NONE more

I was referred by one of my girlfriends to go see her hair girl at the new aveda salon at the district. I called in and the receptionist was so polite and really made me feel like she was excited for me to come in for my color and haircut. I scheduled an appointment with Adrianne who my friend recommended and I was excited to meet her. She was such a cute girl and has such a fun outgoing and confident personality. She really listened to what my concerns were and have her professional advice.she told me the price before we started which I really appreciated and repeated to me what our plan for my hair was. She exudes confidence in her work and is extremely talented but doesn't come accross cocky. She gave me such a phenominal haircolor and a very flattering haircut.I was so pleased with my service but especially in how the employees interracted with eachother and how genuinely complimentary they are. My friend was right this girl knows her stuff and I can't wait for my next appointment in 6 weeks! I will recommend Adrianne to anyone who wants to feel truely amazing walking out. more

I felt very uncomfortable at this salon. When i called to make an appointment during open hours. No one answered the phone. As I arrived no one was welcoming or friendly. I felt like an inconvienance to the salon. I thought I would give this place a shot because it looks nice from the outside. But there's several surrounding salons that are worth your money and time. Cons: Rude and unprofessional more

I haven't been able to find a regular hair stylist since moving to Utah. After reading the previous reviews on this site and seeing that the salon is extremely close to my home in Daybreak, I decided to have my hair cut here . I loved the convenience of the online appointment system and chose specifically to make an appointment with one of the owners. I had my appointment today, and I won't be going back. It makes me sad to say that because I was really excited after reading the first 2 reviews about this salon. I arrived 10 minutes before my scheduled appointment time and the young ladies at the front desk were friendly and offered me iced water or hot tea while I waited. My stylist was running a little behind, so I was taken back to have a scalp massage while I waited. (It was very nice.) 20 minutes past my appointment time she was still running late, so the person who did the massage washed my hair for me. At this point, she said that the stylist that I had made the appointment with was busy, but she (the person washing my hair) would be happy to cut my hair for me. I considered waiting, as it was important to me to have someone with experience, but decided that I didn't have the time to wait. The young lady who did cut my hair was very sweet and friendly. She was also very young and not extremely experienced. I specifically asked to not have my hair any shorter than my chin. The hair on the left side of my face ended up shorter than the right, and my hair ended up having to be cut shorter than I wanted in order to even it out. I asked to have very subtle layers in the back, but got very defined layers that are uneven--I will have to go somewhere else to have it fixed. My experience may have been a fluke, but I'm sad to say that I don't feel comfortable giving this salon a second chance. more

Jennifer Harper, co-owner of the life: lifestyle salon and spa delievers an experience worth feuding over. She exhibits three characteristics I believe are crucial in her line of work. First, she makes you feel comfortable. Second, she uses and sells only the highest quality products. And finally, she makes sure her workplace has a positive atmosphere. The first thing you notice when you arrive at Life is the hair and nail salon across the street. Don?t be confused! Life is on the East side of District Main Drive, and they don?t offer nail services. Inside you will feel a distinct urban chic atmosphere. The whole experience is best described on their website: We are cutting edge, but without a cutting edge ego. Walking in, I was greated and offered a tour. The mani-pedi area feels like a relaxing sauna. They have a private couples massage area that can be divided for singles. The warm soft lighting adds great ambiance to that room. They have an open area for facials and salon services. The full line of Aveda products are available in the front of the store. Jennifer is the kind of person who draws you out of yourself. Unlike most people I?ve met in the service or sales industry, she doesn?t talk your ear off with tales of her grandma?s brother?s cousin?s neighbor. She asked me what was on my mind. It was refreshing. Read my full review on my blog: Seek These Things on wordpress more