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Just Appliance Repair

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13 S Hamilton St
Poughkeepsie, NY 12601

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(845) 243-5794
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Just Appliance Repair - Poughkeepsie, NY
Just Appliance Repair - Poughkeepsie, NY
Just Appliance Repair - Poughkeepsie, NY
Just Appliance Repair - Poughkeepsie, NY
Just Appliance Repair - Poughkeepsie, NY
Just Appliance Repair - Poughkeepsie, NY
Just Appliance Repair - Poughkeepsie, NY
Just Appliance Repair - Poughkeepsie, NY
Just Appliance Repair - Poughkeepsie, NY
Just Appliance Repair - Poughkeepsie, NY
Just Appliance Repair - Poughkeepsie, NY
Reviews
( 59 )
( 4 )
( 1 )
( 2 )
( 5 )

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Worst

Avoid hiring this company. We were told by the technician that they'd have our dishwasher repaired in 2 weeks. That was 4 months ago. They took our check for $127 and never ret...


Editorial review from BirdEye 3/21/2017

Friendly, knowledgeable techs who explained the issue and what they were going to do to correct it. On repair day, the tech went the extra mile to troubleshoot the water pressure issue with my refrigerator, which was not the original issue. more

Editorial review from BirdEye 3/13/2017

Fixed the problem. Timely and courteous. Thanks Darius. more

Oven repaire 1/21/2017

Quick service and excellent care! more

Dryer repair 1/13/2017

Grateful for a wonderful experience! more

Dryer not repaired as expected 1/2/2017

I have been debating about sending a review for several months because I feel bad that it is negative. We found Just Appliance on line when looking for a place to repair our dryer. The dryer wasn't that old so we opted for repair vs new purchase. Darius is a very nice person but I was disappointed in the outcome. The dryer was making a very loud banging noise and intermittent squeaking. Darius replaced one drum roller (he obviously only had one in his vehicle) when 2 should have been replaced. He gave me the one roller that was replaced. We were charged for 2- there was still a "less loud" banging noise which I believe was the roller he didn't have with him to replace. The squeaking continued. When he said he would do a maintenance check for $39.95 (I agreed) I thought that would include lubricating parts in addition to the vacuuming that he did (my assumption). I called asking if both rollers were replaced but didn't get a direct answer. As far as the squeaking, Darius offered to replace a part (can't recall name) but I said I didn't want to put more money into dryer. Then he offered to lubricate that part but I didn't want any more visits for the dryer. Total bill $357.40 (2 drum rollers 39.88, maintenance check 39.95) + $10 tip which could have been put toward a new dryer. RESPONSE FROM Just Appliance Repair: Mrs. Varian, thank you for your feed back. We are sorry to read that you were not quite satisfied with your repair, but glad that though you rejected the options given to you, the technician did his best to address the issues you brought to our attention. The lubrication offered also would have been at no additional charge to you. We will use this feedback to help better serve our customers in the future. more

They eventually got the job done but we were absolutely satisfied. 11/11/2016

Just Appliance Repair eventually got the job done. I had quite a bit of back and forth with them and at the end we were absolutely satisfied. That about sums up my experience with them. more

Great work, reliable service! 11/10/2016

I am quite happy with how the work from Just Appliance Repair went. The technician that came out was very professional and courteous while he was here, and as far as the work goes he did an excellent job with all we needed. I would definitely use Just Appliance Repair again if needed, and I highly recommend their services! more

Overall good experience 11/9/2016

Just Appliance Repair came in and did a good job. They showed up on time and got the work done. The final cleanup could've been better, there was some rust that was left on the floor where the washer and dryer units are. This was my first time using Just Appliance repair, my regular handyman doesn't work on LG appliances. I figured a pump was damaged in the washing machine and the worker confirmed what I thought with his diagnosis. He got the work done quickly, replaced the pump and put it back together. After everything was replaced, the worker asked if I had a towel to clean up some rust that had been left on the ground during the job. I would've thought he would've had his own. Everything works great. I think I could've found the part for cheaper online, but overall I was fine with the work and the cost. more

Dishwasher 11/4/2016

This company was courtesy and professional. My appliance was handled with care and I recommend them if you need an appliance repaired. more

Dryer repair 10/31/2016

A very pleasant experience. Would highly recommend. more

Thank you 10/27/2016

Just to let you know that Wade arrived on time, found the problem quickly, explained it well and fixed it 1-2-3! He is a very friendly and a very good representative of your of your company. Should I need another repair, I will definitely give you a call! more

Good service 10/26/2016

I used Just Appliance Repair months ago and I remember it being a positive experience. more

Great 10/11/2016

I hired Just Appliance Repair to take a look at the refrigerator. He determined that we need a new ice maker and control panel. I liked that he was very efficient, very pleasant and got right to the point. I will be replacing my refrigerator. more

It was great 10/6/2016

They were absolutely phenomenal, and I'll call them again if I need them! Darius was my technician, he was very professional. He was on time, and he still called first to confirm the appointment. Great job! more

Dryer Repair 10/3/2016

Very professional and on point service. Will use again. more

Dryer Repair 9/27/2016

Excellent customer service and explanation of what went wrong and why. Excellent service And over all excellent experience! 5 stars! more

They are not calling me back, I don't know what happened. 9/9/2016

I don't really know what to think of Just Appliance Repair. The service was great at first but when they came in to give me the estimate the fridge was making a loud noise so they gave me a new fan. Now, the fridge itself is not getting cold so I put a call in and he came in and checked it and he said the cooling problem it had nothing to do with the fan that they changed. So, I said okay and they said they would call me to give me an estimate because the problem was the thermostat. I tried some tips he gave me and that didn't work, so, I called them back because he was supposed to call me back with an estimate and he didn't and they still haven't gotten back to me. They said that I had to pay them up front before the service was done and after I called them I feel very unhappy with what I did. I just don't know what happened, I just know the fridge was working before and now I'm inconvenienced. Just not calling me back, doesn't seem right. RESPONSE FROM Just Appliance Repair: Zenaida, I am happy that after speaking with you we were able to clear up any miscommunication issues that existed. Please follow up with our office regarding your availability and we will be happy to reschedule you. more

Perfect 8/30/2016

Prompt and careful more

Excellent 8/26/2016

Darius was awesome and helped us out! more
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Owner Message
  • **We Are Closed Weekends** All Major Appliance Repair & Maintenance in Poughkeepsie, Mid-Lower Hudson Valley; Dutchess, Ulster, Orange, Putnam, Westchester, Rockland, North New Jersey and parts of Connecticut. Please Note: We are not Parts Suppliers- We do not sell parts without service. We do not perform Warranty work. We apologize for any inconvenience. Tired of waiting Two weeks for the Big Box Companies? Call Just Appliance Repair for Same/Next Day Service. We can get to the bottom of just about any appliance problem you have! If you’ve noticed that your dishwasher’s performance has gone downhill, or you’ve recently woken up to find that your refrigerator isn’t running, call our experienced staff right away. Putting off appliance repair can result in safety hazards and further property damage, so don't wait around to see if you can find that old dryer repair manual to try and figure out the solution yourself. Call us immediately if you suspect that you need refrigerator repairs, dryer repairs, or other appliance repair services. We'll have your appliance running like new again Asap. Don't Let An Appliance Breakdown Break Your Budget Have you had the experience of paying for an appliance repair job that dragged on way too long? Have you ever been forced to pay extra if it stretched into overtime or happened on the weekend? When you choose Just Appliance Repair, that won't be a concern. At Just Appliance Repair our prices are affordable and we are upfront with how much your service will cost. Before we begin any work, you will be provided with an accurate estimate for your major appliance repair That means that your final bill won't be surprise! Call now for Same/Next Day Service! We offer Major Appliance Repairs, Maintenance and Service to Residential and Commercial Customers. We also offer Gas Conversions for Stoves and Dryers.

Additional information
  • Hours: Mon-Fri 8:30am-5pm, Sat 8:30am-1pm
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