I wish I could rate 0 stars, because the fact is that they don't deserve any.
First my sandwich was delivered without meat...yes, can you believe it?! I later noticed it was also missing avocado and sprouts. They brought me out a new one after calling and complaining.
Only this one was missing the sprouts. I checked the website to make sure that it was supposed to have them, and according to the menu, yes it was. (I later found out that they have MODIFIED menus depending on which location you order from.)
So, I take both of the sandwiches and drive to the location, and they asked what was wrong. I asked them what was supposed to be on a #12, and he rambled off stuff. I added, ""and sprouts."" They said we haven't had sprouts here for 4 months. I sand, ""Well, perhaps someone should call corporate and tell them it's on their menu."" They told me that they have nothing to do with that. I said, ""well I'll be damned if I eat here again,"" and dropped the sandwich without meat on their counter (in the wrapper - I'm not that mean) and turned to leave, when one of them said, ""good."" I turned and asked, who the manager was. They all looked at me in silence (about 6 of them behind the counter). ""I said, ""Oh, that's right, no manager on Sunday, we'll I'll have to wait til Monday,"" and left.
I'm really not sure why I continue to give them another chance. Especially when several years ago, one of them tossed my pickle (wrapped) to another person, and it fell in the trash, and they picked it out and gave it to me anyway. [for the record, it wasn't this location] That should have told me right there to never eat at a Jimmy Johns again.
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