My wife and I bought our first home together a few months back. Being new at this I had a lot of questions and worries. Once I met Jack it felt like I had quite a bit of that weight lifted from my shoulders. He was so informative and wise in his counsel, not to mention a hard worker. He answered so many questions and did a ton of leg work for us. Although his services were wonderful and impressive, the best thing about Jack to me was his friendliness. I felt that even after just a few conversations, I could talk to him about anything. It was refreshing to see some good old fashioned customer service and someone working for me that cared about me. The next time we buy, It'll be with this guy.