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Infiniti Inc - 79 Reviews - 155 Andover St, Danvers, MA - Other Reviews - Phone (978) 774-1000

Infiniti Inc

Danvers, MA 01923
(978) 774-1000
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Infiniti Inc - Danvers, MA


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Best recently named their list of 10 Surprising New Cars for 2011, and the Kelly Auto Group proudly sports three of the top ten. Check out the list, and what's Cl...


All reviews seem positive Names 10 Surprising New Cars for 2011; Kelly Auto Offers 3 9/30/2011 recently named their list of 10 Surprising New Cars for 2011, and the Kelly Auto Group proudly sports three of the top ten. Check out the list, and what's Clifford Atiyeh had to say about the 2011 Volkswagen Jetta GLI, the 2012 Chrysler 300 SRT8, and our 2012 Infiniti M Hybrid: 2011 Volkswagen Jetta GLI: Atiyeh: "For 2012, VW made the Jetta even more popular by cheapening the interior, throwing away the independent suspension, and cutting the price by $4,000. While new car buyers are snapping them up, VW's enthusiast base isn't happy. The new GLI is their car. Back is the soft-touch dashboard, great seats, a feisty 200-horsepower turbo four, and a snap-shifting DSG gearbox. The black-and-silver rims on the Autobahn package look brilliant, and whatever was slightly boring about the regular Jetta is simply gone in this top-end model. It costs $25,000 and handles like a real sports car." 2012 Chrysler 300 SRT8 Atiyeh: "This is the luxury sedan for the man who works all day so he can enjoy a night of steak and double scotches. A maddening 470 horsepower, impeccable material quality, silky ride, sharp handling, and a very expensive-looking exterior make this a real winner. If you're also the man who can stomach lots of gas bills, then you can overlook the SRT8's only real drawback." 2012 Infiniti M Hybrid Atiyeh: "For fuel-conscious folks with $800,000 homes, a Prius with leather isn't going to cut it. Infiniti's attention to detail — the wavy stitching on the buttery-soft seats and dash, the sparkly wood, a sound to alert pedestrians — is everywhere in this midsize luxury car. more

Dealership GM and the Service Manager have gone out of their way to improve my experience 5/16/2011

I had previously posted a poor review of Kelly Infiniti due to some recurring scheduling issues I had with their service department. Since my last review, both the Dealership GM and the Service Manager have gone out of their way to improve my experience, and make sure the isseus will not happen again. I have had two service visits since my last review, and bot were perfect, from scheduling, completion, and communication. My sales experience with Kelly has always been good, and now that the service experience has improved significantly, I would not hesitate to recommend them to and Infiniti owner, or potential purchaser. more

Treated with respect 5/13/2011

My wife and I bought Infiniti's from Kelly years ago and had an incredible experience. Unfortunately my wifes car had a transmission issue (a QX4), and the dealer replaced it in two days, provided a lonaer, cleaned the car up like new, and gave us a $0 bill. That's service! We recently moved back to the Boston area and I went right back to Kelly Infiniti. I walked in, was great by the sales manager Lisa Avola, she immediately gathered a little info on me and introduced me to Kyle Mosley, who put me in the exact car I wanted and ended up buying. Due to travel all of my negotaiations were via email, I shot them a few comps, and they beat them. I got a great deal, got financing with Meegan Best done in about 15 minutes, and was treated with the respect i execpted from my prior dealings with Kelly. more

Highly recommend 5/12/2011

Best place for Infiniti service in the area. I could go to Herbies, or Nashua, but neither comes close for service. My only complaint is the loaner cars reak of smoke. Obviously this is the fault of the users of the loaner cars (us), but I assume there is some way to clean them right? I only had a little experience with sales at Kelly, but it was with a brand new salesmen. So I can't speak much to that. I highly recommend Kelly Infiniti for service. Especially if you are under warranty. more

Pleasant and easy to work with 5/5/2011

We have an Infinity M45 and had to bring it in for service. Since we bought the car used, we hadn't ever been to Kelly. They were great. After the service my husband commented "I think that's the first time I took my car to a dealer that I didn't feel like they tried to beat me out of something" The people at service were nice, they called several times to discuss issues with the car. Since we have the extended warranty, all work except the oil change, filter and wax were covered without hassle or question. They were very diligent in figuring out the squeaking noise the car was making. It was easy to schedule and they asked if I needed a loaner. All around I would say pleasant and easy to work with. Thanks Kelly Infinity, I am sure we will stop by when we are ready for our next new car purchase. --Colleen more

:) 4/4/2011

It was nice to have the loaner so I could drop my car off for the day. more

Great experience 3/30/2011

I had a great experience with Kelly infitniti this car dealership is like no other dealership I've been to in a long time. more

Pleasantly pleased 3/28/2011

I have been pleasantly pleased with any and all service I have received from the service dept. more

It was nice 3/23/2011

It was nice to have the loaner so I could drop my car off for the day. more



the best 3/14/2011

Your service department is the best I've been to in the area. I always make sure I come here before I take my car to any other mechanic. more

Very good. Polite staff, clean showroom. 3/8/2011

Very good. Polite staff, clean showroom. more

Service was always great 2/24/2011

Service was always great more

Overall service is experience is positive 2/22/2011

Overall service is experience is positive more

AWESOME 2/8/2011


thank you 2/4/2011

The vehicle was serviced in a timely manner and everything seems fine,there was no communication with anyone after it was finished so i assume there were no other problems thankyou more

helpful 1/27/2011

The visit was very good experience. Service was prompt, professional, and and friendly. Chris was extremely helpful. more

excellent 1/26/2011

excellent more

very good 1/24/2011

very good more

smooth 12/6/2010

a smooth operation more
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Additional information

  • Hours:

    Sun 11:30am-5pm, Mon-Thu 8am-8pm, Fri-Sat 8am-6pm