After going to 2 other places that wanted to charge me $500+ to fix my car door lock, I made an appointment at Hollywood to see if they could fix it. Not only did they quote me a much lower price than the other 2 shops, but Joe, the owner, offered me 2 options - and as he was doing this, his mechanic told him he was able to fix the door lock - no charge!!! Amazing!!! And my brother came by while I was waiting and asked a question about his own car, and they were able to offer a cost effective option for him as well. These guys are the real deal...and the office is like walking into a living room - complete with a fireplace, coffee, books...I am extremely pleased with their honesty and service...I will be back!!