We used to be regular customers at The Highliner, going down at least once a month for dinner, drinks and to listen to our favorite band, so it's not like we're new customers.
Since May, the service and the food have gone steadily downhill. We went in August and waited over 2 hours for cold fish and greasy chips. We never did get a refill on our beer. But we thought we'd give it one more try in September. Anyone can have a bad night, you know? We waited for an hour this time, and got cold, greasy burgers. Ick! We had to go to the bar for our drinks and I paid $6 for a half glass of wine. The servers came to our table when we were about halfway through our dinners and rudely informed us that there was a $10 cover and we could pay it or leave right then. I couldn't believe that they'd charge a cover when the service and the food were SO bad, but since we love the band, we paid. Given the cover charge, we didn't order anything else and the owner let us know that we weren't welcome back because of it. So, I guess our spending almost $100 on our evening wasn't enough?
We found out later that the band won't be back, so neither will we. There are MUCH better places to listen to music, with a smaller cover and decent food and service. Save your money and go to them.