I recently had an issue with a new water heater in my home, and my local plumber couldn't fix it. He called in Frymire Services, Inc., and they were outstanding.
Basically, I had been without hot water for about a week while the water heater issue was being diagnosed. It took a few days for my plumber to work with the issue, and then realize he needed Frymire's assistance. When Frymire came out at first, they thought they had resolved the issue, but then discovered a manufacturer's defect in the replacement part. It wasn't at all their fault, and once they received the new part, we made arrangements for the serviceman to come out on a Saturday morning. They usually don't work on the weekends. The serviceman was so worried about me being without hot water, that he couldn't sleep. He was out at 7:30 that morning to install the new part, and now everything works wonderfully.
Frymire's service is truly exceptional, and I can just rave about them. All the servicemen are very professional, and they did a great job. They are very accommodating and willing to please. They even sent me a lovely gift basket because they felt bad about me being without hot water! Give them a try and you will be pleased with their outstanding customer service.
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