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Fletcher Jones Honda - 2 Reviews - 1111 N Clark St 2, Chicago, IL - Car Dealers Reviews - Phone (312) 614-1948

Fletcher Jones Honda

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1111 N Clark St 2
Chicago, IL 60610
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(312) 614-1948
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Is there a zero star option???? TERRIBLE service! We drive a Passat and are forced to go to the dealership for certain services and dread going to Fletcher Jones. They are incr...

AVOID THEM IF YOU CAN 1/3/2009

Is there a zero star option???? TERRIBLE service! We drive a Passat and are forced to go to the dealership for certain services and dread going to Fletcher Jones. They are incredbly shady about prices (tell you it will be $250 and you go to pick up the car and it's $320), have nothing but excuses for why they can't meet deadlines (my favorite was that their computers don't work sometimes so they aren't sure if they can get the programing completed, when I asked why they don't work I was told by their award winning customer service rep with nothing but excuses that "You know computers, sometimes they work and sometimes they don't!"....actually....that hasn't been my experience), AND finally if you schedule a appointment for service it's an appointment with the customer service rep NOT to get your car in so "you may have to wait" longer than they told you. Pros: none that I can think of....ummm they are the only Audi/VW dealer in the city...or is that a con? Cons: terrible service, customer services reps with nothing but excuses and very rude more

Lousy technicians can't fix problems. 6/25/2007

We've had our car into Fletcher Jones multiple times for three recurring problems. I recently ran out of gas with the gas gauge reading 1/2 tank and the low fuel warning did not illuminate. We've had it to FJ at least 4 times for this problem. The airbag light comes on continuously. I've actually lost count of the number of times it's been into FJ for this problem. 5 or 6, maybe? more
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Owner Message

  • Fletcher Jones Volkswagen is Chicago's source for new and pre-owned VW's. Our friendly salespeople provide the highest levels of customer satisfaction, making us an excellent choice for a Volkswagen in Chicago, IL. We have a car lot full of great looking Volkswagen vehicles, including popular models such as the Jetta, Passat, New Beetle, Routan and Tiguan.

    Our facility features:

    â?¢ Free indoor parking
    â?¢ Best price guarantee
    â?¢ Climate-controlled comfort
    â?¢ One of the Midwest?s best inventories

    Our nice, no-pressure sales staff will be happy to work with you to make sure your experience here at Fletcher Jones Volkswagen is a positive one. Buying a car is a big purchase and we will do everything in our power to help you make the right decision.

    Visit our website or stop by and say hello today to view our complete inventory!

    Beetle|Beetle Convertible|CC|Eos|Golf|GTI|Jetta Sedan|Jetta Wagon|Passat Sedan|Passat Wagon|Routan|The Most VW Techs in Chicago|Tiguan|Toureg

Editorial

  • Certified Honda dealer operates parts and service department and sells new and used cars, including the Pilot, Ridgeline and Accord.

  • 10/14/2005 Provided by Citysearch

Additional information

  • Hours:

    Mon-Thu 6:30am-8pm, Fri 6:30am-6pm, Sat 7:30am-6pm
  • Payments:

    Cash, Master Card, Discover, Visa
  • Neighborhoods:

    Near North Side, Central
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