I went into Firestone with a wheel-bearing problem, among other things. Once they had looked at the car, they called me and explained the situation and its severity and explained it where I could understand it. They patiently answered all of my questions. The mehanic's name was Jeff. What a super nice guy. When they told me how much it would cost, which was about average after pricing around, I told him I did not have that much money. He said he understood that times were hard, and they could keep it for me as long as I want free of charge until I could afford to have the work done. I was so impressed with that! I ended up finding a much better price, so I did not get the work done there. However when I tolf them that I would be picking the car up, thier tune did not change a bit. They were still nice and understanding. They were even helpful to the tow driver that was transporting my car to the other mechanic. I cannot say enough things about this place. If I had the money, I would get all of my work done here. I will be taking my car in for its maitenence as well as its inspection. I highly reccommend this place for repairs if you can afford it. This was a no-pressure experience. I am so impressed.
Pros: Thorough, Knowlegeable, Took time to explain things