I tore out the carpet in my condo in favor of hardwood floors. They are so much easier to clean, and with allergy season on the way, I had to get rid of the carpet!
I shopped around local stores, Home Depot, etc. but when I called Empire (you know the jingle!) they came to my house and brought all the samples with them. No pressure from the sales rep, but I decided to have the floors installed the next day. Yep, that's right. I ordered in at 9pm on Wed, and by 7pm on Thursday my new floors were in, the place was cleaned up, and I was re-arranging furniture!
I'm not sure how the full-service quote compared to other places, but I can tell you this: it's the best money I've spent on floors out of any of my properties! Doing these things on my own is time consuming, frustrating and messy. One call really does it all! :-)