Emerald Property Management

This company is terrible and are absolutely dishonest. They will not do a walk through with the tenant. Turns out I got to pay for their poor maintenance blunders. A month into my stay at Hill House Apartments managed by Emerald Property Management. My closet shelf completely collapsed leaving me a huge mess of clothes to clean up. I work two jobs and when I finally had time to get to cleaning it, I come to find out that the screws holding up the 10lb board were not even 1 inches long!!!! I did not have time to call and deal with it so I figured they would just repair when I moved out. They charged me to repair it, as well as, other false repairs that I should not have to pay for. Do not get me wrong I understand the cleaning fees, I expected that as well as one late charge I had them put on there. However, This company changed me over $400 in false repairs. They are extremely dishonest and refused when I asked them to perform a walk through of the unit with me! Now I see why!! Not to mention their customer service. I thought a company like that would employ people who took pride in their job. It is sad to say that I get better customer service at gas stations and janitors than I did calling this company!! PLEASE BEWARE when you are looking into this company they will take advantage of you to pay for their lack of good maintenance and to pay for their own mistakes. Do not end up like me and have to go through all of the drama of taking this company to court. I am absolutely disgusted with the list of repairs that they charged me for. Especially after they denied me a walk-through!! They have lazy rude maintenance men that do poor work in which you will end up paying for! My family owns a management company in Arizona and I worked as a leasing agent for years, as well as, have been around the business since I was born. I know dishonest business when I see it. This company will take advantage of the stress you are under while moving and you will end up paying for repairs for their lack of pr more

I'am currently going through the renting process with emerald pm and they seem to be very professional and understanding to some of my reasons for past decisions that weren't very smart on my part. I don't have the best credit and desperately need a place to live as soon as possible. this company has been more then professional with me and my situation. The staff has been very friendly. No bad reviews so far. more

I have had no trouble with the receptionist she was very friendly with me and I was friendly back. If you need quality apartments duplexes or houses you should def check them out. they know what they are doing and make sure to keep their properties nice all the units i looked at were in good condition and clean when i saw them. I looked at alot of units believe me. more

I love this place. The landlord takes very good care of the place. New fixtures, everything works, the updating on the place has been nice. I also dig how central it is to everything. And the rent is reasonable too more

I am really impressed with Emerald Property Management. It was too tough trying to rent and manage my property myself long distance. more

You guys/gals have been wonderful and timely! Thanks! more

the best! more

they do what is needed when a maintenance issue comes up and it seems they have a very professional outlook on things in the business more

I'm very happy that I decided to turn over the management to Emerald Property Management. They get things done quickly and efficiently. more

As it goes with ALL rentals, you live there, keep the property nice and pay your rent. more

I'am currently going through the renting process with emerald pm and they seem to be very professional and understanding to some of my reasons for past decisions that weren't very smart on my part. I don't have the best credit and desperately need a place to live as soon as possible. this company has been more then professional with me and my situation. The staff has been very friendly. No bad reviews so far. more

If I didn't own my home I would DEFINITELY rent from Emerald!!! more

I have lived at my current duplex for about 6 months now, and love it. Although there were some things that needed to be completed when I moved in, the maintenance lady was very helpful and quick to get them taken care of more

This company is wonderful. No hassle application approval, prompt maintenance service, very professional. more

I'am currently going through the renting process with emerald pm and they seem to be very professional and understanding to some of my reasons for past decisions that weren't very smart on my part. I don't have the best credit and desperately need a place to live as soon as possible. this company has been more then professional with me and my situation. The staff has been very friendly. No bad reviews so far. more

I have worked with both leasing agents in this office and they seem to know what they are doing. They are super good at knowing what is going on with almost everyaddress that they deal with, which is a wole lot of properties. more

If you need quality apartments duplexes or houses you should def check them out. they know what they are doing and make sure to keep their properties nice all the units i looked at were in good condition and clean when i saw them. I looked at alot of units believe me. On the expensive end and lower end price ranges. Never did I find a unit that was not clean. more

I have had no trouble with the receptionist she was very friendly with me and I was friendly back. If you need quality apartments duplexes or houses you should def check them out. they know what they are doing and make sure to keep their properties nice all the units i looked at were in good condition and clean when i saw them. I looked at alot of units believe me. more

I love this place. The landlord takes very good care of the place. New fixtures, everything works, the updating on the place has been nice. I also dig how central it is to everything. And the rent is reasonable too more

I highly recommend the company as a renter and as someone who currently rents from them. They do what is needed when a maintenance issue comes up and it seems they have a very professional outlook on things in the business more