I never been to a spa before, but I recieved a gift certifcate from a fan of mine so I obviously went to try it out. I went on the website before, and pictured it being a relexing place with all these pro's working there. They did get me in for a haircut, mani and pedi the day before christmas, an i called that day. So that was a plus. It seemed busy but then again day before Christmas lots of men coming in to buy gift cerficates. The girl who did my haircut, did a good job and was very nice and social. We were both the young and shared similair tastes, so maybe I am biased. For the price though, yeah I could have probably gotten the same cut cheaper. Now, my pedicure is next. I was brought into an empty room with about 5 chairs to get your pedi. The lady was having a good conversation and brought me tea, that was nice. however, i was in the only chair that didnt have a remote to turn on the massage. I would have asked her if I could turn it on, but I couldn't get a word in. You see, her 5 yr old daughter (in pajama's) kept running in an out of the room, she was cute, but the flyer said no children unless they are getting services done. so why an employee gets to have her daughter literally running around in pj's and a robe isn't beyond me. they didnt even have the tool to make a line with the nail polish, when i asked two emplyee's looked at each other and said rather rudely, they didn't carry a striper nailpolish brush. geez, i wasn't asking for gucci logo's on my nails, just a strip of glitter on my big toe. for my mani, she was giving me a fill, but she did it so quick, no cutting cuticals, sanding or buffing them down, nothing. because of that, my fill look bad a week later. they are chipping off at the bottoms. dont get me wrong, she was really nice, and we did have a good conversation, but it's just not what i expected from a salon. It wasn't a horrible experience, but not one i would spend money on again either.