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Businiess name:
Elan Salon & Day Spa at Cobbs Corner
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Review by:
citysearch c.
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Review content:
I called to find out how much wedding updos cost and also if they were open on 7/4 (Saturday). I called many places and realized that the usual responses for that day is 1. they are closed 2. they can have the stylist come to my house. SO when I called I informed the girl about my situation and wanted to see what they usually do in situations like this. Her response... "I wouldn't know b/c I didn't work here last year." And left it at that..... I thought that was very rude esp. since she didn?t have a follow up of like telling me she?ll get back to me about that date. So then I responded and asked her to ask someone that would know better than her and call me back. She never called back. After reading many responses about Elan, and personal experiencing their bad customer service, I would never go there for anything. Go to Elizabeth Grady that is across the street. I haven?t tired that particular one but I?ve been to the one in Boston and Andover and loved them both.
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