Eddy's Toyota of Wichita

Barbara was very helpful in showing us the model that we wanted to see, in answering our questions, in arranging financing, and in describing all the options on the car that we purchased. We would definitely recommend her to any prospective customer who is interested in purchasing a new vehicle. more

This was our 5th or 6th Toyota we purchased from Eddy's, always had great service with the sale, also every TOYOTA we purchased previously served is exceptionally well!!! more

We were very impressed with the service provided by the salesperson (Barbara Jackson). She is knowledgeable of the vehicles and was very helpful to us as we determined which vehicle to buy. She applied no pressure, just very useful information. She was eager to please in every way and exceeded any previous new car buying experience we've had (and we've bought several newbies from different dealerships over the years). We are more than eager to recommend this dealership and this particular salesperson. I believe they have really stepped up to change the experience from potentially torturous to enjoyable. We appreciate the entire procedure even through to and including the financing guy, Jim Elledge. FANTASTIC TEAM! more

Landon seemed very knowledgeable about the vehicles in which we had an interest. We appreciated that he was not at all pushy. He was helpful even after the sale. His explanation of the somewhat complex electronic systems made the transition to our new vehicle pleasant. more

I purchased a new car from Eddy’s Toyota in August of 2011 without incident. I felt that I was treated fairly and didn’t have any immediate problems. With the purchase of my new car, I got two years of free car washes at Eddy’s. This involved me pulling into the service entrance and letting their employees drive my car to a carwash that was out of my sight. Typically it was washed, vacuumed, and returned in 20 minutes or less.\r \r A couple of months ago, I removed my wedding ring when I went into the gym and put it in my console. I forgot to put it back on when I returned to my car, and proceeded to Eddy’s for a car wash. When I got home, I realized I didn’t have my ring on and I went out to get it, only to find it missing. I turned my car inside out looking for it, but was 100% sure that I placed it in my console.\r \r I’m not the type to go shouting accusations, so I delicately approached the issue with one of the service guys there, asking if by chance it may ha more

I purchased a new car from Eddy’s Toyota in August of 2011 without incident. I felt that I was treated fairly and didn’t have any immediate problems. With the purchase of my new car, I got two years of free car washes at Eddy’s. This involved me pulling into the service entrance and letting their employees drive my car to a carwash that was out of my sight. Typically it was washed, vacuumed, and returned in 20 minutes or less.\r \r A couple of months ago, I removed my wedding ring when I went into the gym and put it in my console. I forgot to put it back on when I returned to my car, and proceeded to Eddy’s for a car wash. When I got home, I realized I didn’t have my ring on and I went out to get it, only to find it missing. I turned my car inside out looking for it, but was 100% sure that I placed it in my console.\r \r I’m not the type to go shouting accusations, so I delicately approached the issue with one of the service guys there, asking if by chance it may have been vacuumed up on accident, although I knew that that was a near impossibility. He asked a guy who had recently cleaned the vacuum filters and told me that they had found nothing. \r \r About a month later I took it back in for another carwash, this time with a $70 bottle of cologne in my car door pocket. After returning home, I realized the cologne was gone as well. I called Eddy’s the next day and asked to speak to a manager. I got an assistant, who seemed concerned and took my name and number down. \r \r After going about a week without a returned phone call, I went to Eddy’s and spoke with the Service Manager directly in his office. He was very nice and seemed legitimately concerned about my situation. But beyond apologizing and assuring me that they do everything they can to try and prevent theft, there wasn’t much more he could do. \r \r Ultimately, I will not buy a car from Eddy’s again. The perks that they offer with a new car purchase are simply not worth it when I have to worry about having items stolen out of my car when I drop it off for service or a car wash. The ring and cologne are one thing, but how can I be sure that the same characters who stole those items weren’t looking through my briefcase, finding my address, my kids’ names, etc…\r \r Buy a Toyota somewhere else. more

The driver came and picked me up promptly from work. He took me right over to pick up my vehicle. more

Outstanding! Excellent hospitality with great customer service! more

Buying a car is probably one of the few things I used to absolutely hate to do. My experience at this dealership with this sales person has completely changed my mind. I was very impressed with my sales person and he made buying this car a very enjoyable experience. I don't pass out comments like this to everyone but Mark deserves it... Great job! more

Very knowledgeable on all the Toyota's that we considered buying! You need more salesmen like him! more

This is the second vehicle I've purchased From Eddy's Toyota. The 1st 24 years ago '87 Camry and now an '11 Highlander. The old ""sales"" methodology kept me away for years. Salesmen of ""yesteryear"" were good at "";Blowing smoke"" arrogantly at customers and were a big turn off. Today, when I've been given the facts that apply, confirm my own research, they gave the best price, and I make an informed decision. A fair price, without hours of haggling goes a long way, that's what Mark Smith gave me. I decide when to buy in or keep what I'm driving. more

Thanks Manny, Jim and Pete did a great job of making our new car buying experience the best we have ever encountered. I have purchased new vehicles for myself or the company every 2-3 years since 1975 so I am familiar with the process. You folks have brought customer retention to a new level. You must trust that we will give you, Pete and Eddy's top marks on the reviews. more

I would HIGHLY recommend Eddy's. If you are looking for a vehicle go in and ask for Drew. He was very professional and took the time to make sure we were 100% satisfied. Thanks Drew for the outstanding professionalism, you don't find that many places these days. more

I wanted to let you know that my wife and I recently worked with Dawn Honer concerning our Toyota Sequoia and a rather large repair. Dawn was not only very informative to us regarding the issue, but also in ensuring that any questions we might have concerning our extended warranty were addressed. Dawn Honer is certainly an asset to Eddy's Toyota. Based on her customer care and your entire service staff, you have two customers for life. more

We worked with Landon Vermillion and he was absolutely wonderful. He was there for us every step of the way. He even switched our things from our old car to our new one which was fantastic considering by the time we got outta there my wife and I were both exhausted. Thank you so much for making our car buying experience a great one. more

Worked with Landon Vermillion. Great guy, really listened to what we wanted and did a great job getting us a great deal that was affordable for our budget. Easy and enjoyable experience. more

We made a deal to trade our car for a new one. We shook hands with the manager and agreed to bring in our vehicle the next day to complete the transaction. After we paid the difference and drove off the lot, they called and asked us to come back so they could LOWER the amount they gave us on our trade in. Apparently a deal is NOT a deal there. We had to cough up an extra $1,000! more

The people at Eddys Toyota are always friendly and helpful. We are looking forward to their new building being finished! more

Great cars,great prices,ask for jason if your buying at eddys,he is great and will get you a great deal!! I am buying all my cars at eddys from now on.oct 2011 more

We worked with a sales manager that was very good. more