East Coast Safe and Lock

I had a coworker who was using East Coast Safe and Lock, and I needed keys as well, so we ordered them at the same time. It was my first time using them, but I would use them again. The gentleman I dealt with was very nice and very professional. I would recommend them. He was willing to meet my needs in a timely manner. more

I run a property preservation company, and I searched all over the city and came across Scott's number for East Coast Safe and Lock. Scott came through for me within 2 days. There was a pad lock on storage, and Scott wrapped a work oder for me. My company gets work done within a certain code, and Scott was able to acquire the correct key code. Scott really came through for me. He is very expedient and reliable. C. Harris Harris Property Prep LLC more

I was Recently Visiting Friends in Richmond and found myself locked out of my car and called East Coast Safe & Lock to unlock my car. They were Fast, Curteous & Affordable. Thank You, D.J. Clauson more

My Safe locked up on me and would not open. I called the Manufacturer and They Dispatched East Coast Safe & Lock from right here in the Richmond Metro Area.Mr.Brown Arrived within the same day in fact within 2 and a half hours of my call. I just could not Believe just how fast Mr. Brown was able to open and repair my safe all while he allowed me to look over his shoulder.I highly recommend East Coast Safe & Lock for any Problems you might have. I have also made an appointment to install Medeco high security locks on my resident, after Mr Brown explained the current problem with the bumping of lock cylinders. more

We had a very old lock, a 19th century lock, on a trunk that we needed to have open. The trunk belonged to a historical figure, so for purpose of historical research we needed to see what was inside. The type of lock was made around 1880. We checked with locksmiths in Washington DC, Baltimore, and other big cities. A couple of them said that maybe they would be able to open it, but that they had never worked on that type before, and they charge an hourly wage. We didn't feel like paying for their education. When we came upon East Coast Safe and Lock, Scott said that he considered the lock to be a challenge. He told us that he had never opened one before but that he would guarantee that he would open it and stay within reasonable a charge. He opened it between working on other jobs. Really they seem like they work 24 hours a day because they work with the police and businesses; they are phenomenal. When Scott called to say that the lock was off, we told him we would be right over. He did not harm the trunk either inside or out. Scott handled it with kid gloves. We trust him absolutely. I can't say enough about him. His charge for the service was nothing. Based on other people, with their hourly rates, he was more than fair. In fact, we ended up paying him more than he asked for. He was not just trying to see how much money he could get. He told us that it would be a great experience for him. Scott always told it like it was. East Coast Safe and Lock provided excellent service. If every company was run with the enthusiasm, professionalism, and fairness that they have, it would be a happy world. The Pickett Society more

I think Scott, and the service at East Coast Safe and Lock, is great. We have been using him for about three years. He comes out right after we call. I have never had any procrastination from them. The service is always quick. If you have not used their service you need to try it because it is affordable and very efficient. Brenda B. Jackson Hewitt more

My experience with East Coast Safe and Lock was very positive. They were friendly and did a great job. While they were out they did a couple of other things for us without charging for it. They went above and beyond for us. We were pleased with the service. It did seem a little expensive, but I don't have much experience with locksmiths, so it is not necessarily fair for me to say that. Overall we were very pleased, and I would use them again. North Minster Church more