In all my car buying experiences over the years, there was only one great experience and it happened today at Earnhardt Honda! Over the past couple of weeks, I have been getting prices over the internet from several dealerships and then visited for a test drive and to see if I was compfortable with the organization. In one case the price kept climbing as the salesperson explained the manditory dealer ???options???. In another I felt the sales person was argumentative and defensive when I asked questions or tried to negotiate. After several emails with Cindy Sigler, I decided to drive out to Earnhardt Honda in Avondale. From the time we walked in the door we were courtesly treated. Cindy was away, but Israel Onofre stepped right in and handled our experience without missing a beat. He was patient and very knowledgable, answering all our questions. When I questioned some of the cost components, Cindy and Kevin Warner patiently resolved all my concerns and I even found an option, that I wanted but had not considered before. All of this in a no hassle, no presure and friendly, friendly, atmosphere. I like the directness and respect for my time. When we got down to finalizing the finances, Marty Callan went the extra mile in helping us find the right solution for our situation. Earnhardt Honda, your great people have earned you a loyal customer!
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