I have a friend that bought a brand new Honda Accord from Earnhardt in April, 2012. She had even paid for an additional warranty. One month later her air conditioning quit working and was blowing hot air. She took it back to Earnhardt and she had a crack in the housing of her evaporator. They claimed that a rock must have jumped up off of the road into her engine compartment and hit her evaporator. They said it was not covered under her warranty. They said she would have to pay them $700 of her own money for them to fix it. Everyone at work told her that this was not right for them to treat her this way. At our suggestion she took the car to a different Honday dealer, Showcase Honda, they told her to drop the car off with them the next morning and they would take a look at it. Within four hours, they had fixed her air conditioning and did not charge her anything for the repair. Where do you want to buy your Honda at? I will not buy anything from Earnhardt because of the way they treated my friend.
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