Dean's Professional Plumbing, Heating, Air & Drains

Fantastic Service!!!! Not sure what Nick G's problem is but Dean's went way over the top to take care of our needs. Frank was outstanding! more

Liars, scam artists, predators! more

I have used Dean's multiple times, I have always been very happy, you get what you pay for, I have never had any issues with anything. more

Terrible!!! BAD BAD BAD!!! more

The service at Deans was Fantastic. They showed up hours after the call and resolved the problem quickly. I would definitely recommend Deans Plumbing and Heating to anyone needing service more

Dean's is a totally overpriced scam!!!!!! They might get the work done, but they charge predatory prices that should amount to theft. I know that I will never call them again, but I can't help but wonder how many elderly and ignorant people they screw in a years time. Do yourself a favor and call around for estimates. more

Very impressed! Customer service is OUTSTANDING! I plan on calling with my future service needs! more

Professional Service? Come on Dean, how professional is it to make a comment about my wife on your cheesy billboard? ""Your wife is HOT!"" Really? Who says that? What kind of creep are you that you are more concerned about my wife than my air conditioner? Am I really going to invite you over while I am at work for your services? What do you intend on servicing? more

Bad experience with this company! I regret calling this company. They came out installed an air conditioner and left without completing their job. The came back out after a week when I called them back. This air conditioner was installed about 2 months ago and I have had them come out 4 times to fix varies of problems. The last time they came out, my air conditioner was not working as well as my furnace. The tech said that it my furnace was bad and tried to sell me a new one. (By the way, tried to charge me $249.00 for ""travel charge"", when he couldn't get that from me, he tried to charge me for 49.00) That did not work because I have warranty and he did not have anything in writing stating that those are the fees for coming out. I had coverage for my furnace through another company and I called them out to take a look at my furnace. My furnace had a blown fuse which was caused by the air conditioner when it's turned on. I called Dean's company back and show them the testings that the other company did. They finally fixed it, hopefully something else will not break. I spend a lot of money putting this new air conditioner in and have so many problems with it already. I'm very disppointed in this company. I don't not recommend this company anyone! more

Absolute scams ""artists"". I was needing a seal replaced on my toilet. A job I had done before, and know what's involved as far as parts and labor. About $10.00 for the wax seal, and about 1 hour labor. I knew things were going to go South when his first few words were, ""Well, you got a couple things going on here"". He tried to convince me that all of the parts inside the tank needed to be replaced, and it was leaking from the tank to the bowl because there were iron stains running down the bowl. I told him the stains were from a leak that had since been repaired, and he tried to convince me otherwise. He then presented me a pricing package, and suggested that I purchase the Platinum Package. Here is a run-down of the pricing. more

Prompt service which I appreciated. I will call for my service more

Showed up late. I asked for them to check my coolant level they wanted $400 because they have flat rates. Other places will charge $90 - $115 to check the level and do a leak test. Tried to sell me a new unit despite saying my old one had GOOD FLOW! I paid him the $49 travel fee to leave my house. more

Dean?s guys have been to my house several times to work on our heating system. And every time they are professional, on time and fix the problem quickly. I appreciate the professionalism of Dean?s and would refer them to my friends and family. more

Finally, I called Dean's, and two days later and for just $148, they took care of all the roots in my drain line. more

Our appreciation to Dean's Professional Plumbing for their prompt, competent and courteous services for our plumbing needs - excellent service more

Fast friendly service but quality was poor and very, very expensive. They did not properly install our sump pump so it didn't work and flooded the basement. Both the main and backup pumps failed to engage. Dean's management admit they don't know why but will not pay for damages. Another sump expert suspects they didn't set the pump up correctly so the floats work as designed. Rates were almost twice as expensive as others. more

Funny how when you click on name of people who gave 5 star those people seam to rate only car dealers, heating, and plumbing companies. How could I trust a company that post false reviews. more

Reggie was very thorough and helpful when he was out at my house. He had excellent customer service and would refer friends and family to him in the event they would need something repaired or replaced. more

Had a kitchen faucet replaced. Charged more than suggested retail for faucet and $350 for 30 minutes labor. Would not recommend this company. more

Worse experience ever was with Dean's Plumbing........ they are friendly and timely but there is no quality in their work and you will pay outrages prices for their services. My air conditioner required servicing. It required 2 service calls to make the repair and another visit from the manager to review the problems. Three different calls - three different responses - and they charged a $300 diagnostic yet they never could determine what was the issue. Coolant needed to be added (for another $400 dollars). End results, $700 in charges and an additional $2,000 for damages. Subsequent to Dean's repair I contact other service companies who provided estimates for repair - they all were a FRACTION of what Dean's charged. My advice - check around - it won't take long to find a more affordable, reliable company to repair your furnance/air conditioner or plumbing needs. more