This is a nice looking place, and the food is not bad, except that for the price it should be great. This restaurant is more like a Monterey House than a truly upscale restaurant. The staff was too young and poorly trained to do justice. They did some of the things that pretend to be upscale, like use a million difference pieces of silverware, and charge a lot, but the rest was a joke. The designer added the touch of ever-changing art on HD screens, but the only one I could see just had Vista on it. The web site would lead you to believe that there was live music, but the reality was that for a cover charge you could go down to the bar and listen to top 40 cover music. They could at least have had a piano player in the dining room. Again, that would have actually been upscale, rather than just named 'upscale'. For this price range there are many better restaurants within a few miles of Cullen's. and no, it is not worth the drive from across town.\r
I would like to see them get their act together. It would be nice to have a restauraunt that is what this one claims to be. It is nice to get a table and keep it for the night, but the wait staff needs to understand the difference between giving the patron space, and simply being inattentive. It is okay to charge for great food and service, but only if you actually provide it.\r
Here is a brief synopsis of how our evening went:\r
We make reservations and met friends there. We were asked to enjoy the bar while our table was made ready, but when our table was ready, we were told that transferring the tab to the restaurant would be too much of a hassle (not unusual for a restauraunt unless it is ""upscale). We were lead to the table to find service for three instead of four, and promptly waited fifteen minutes to be greeted by a waiter. The rest of the evening had the same flavor. We were attended to on the waiter's time, and if we used the bread plates for the appetiser because the was late with the plates, well ...
Pros: Nice Atmosphere
Cons: Pretending to be Upscale, but only the cost is upscale
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