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Complete Carpet Care LLC - 57 Reviews - 555 Church St, Nashville, TN - Drapery, Carpet & Upholstery Cleaning Reviews - Phone (615) 252-2273
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Complete Carpet Care LLC

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555 Church St
Nashville, TN 37219
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(615) 252-2273
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Home & Garden , Cleaning

Reviews

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Best

We're very happy that a professional work ethic still exists! Len Creech is very knowledgeable, professional, courteous and determined to tackle the most disasterous carpet clean...

Worst

Complete Carpet Care did a great job cleaning my master bed room carpet. Len came on time, was professional in his description of the process to clean the carpet. He was knowled...

Editorial review from Citysearch 4/7/2013

\r I had my heavily soiled carpet cleaned by Complete Carpet Care, LLC on Tues, 4/2/2013. Len Creech was very knowledgeable about cleaning the carpet and offered varying solutions to my carpet. He was on time, courteous and did a great job. He actually even fixed a closet door....LOL. I definitely plan on using him in the future. more

Superb cleaning of carpets & area rugs 12/5/2011

We're very happy that a professional work ethic still exists! Len Creech is very knowledgeable, professional, courteous and determined to tackle the most disasterous carpet cleaning projects. His attention to detail and expertise in textiles is amazing. Thanks for a job well done. more

Upholstery & Carpet Revival 11/10/2011

Len Creech at Complete Carpet Care LLC just completed a thorough cleaning of the interior of my daughters Jeep Cherokee. After many attempts to clean the carpet and seats myself I enlisted the support of a professional. Len explained in detail the process he went through to extract all the previous layers of cleaners & chemicals to get to the foundation or original level of the upholstery. Fantastic job and I would strongly recommend Len's services. more

A Carpet Scientist!!! 8/24/2011

We had Len @ Complete Carpet Care LLC come out when we decided to put our house on the market. When he showed up for the initial consultation and turned off the lights, pulled out the yellow glasses, and turned on a black light, I thought ""This man is serious about carpet stains."" He and his assistant Zach did a fantastic job. We had another company come out earlier this year and steam clean, but there were still a few spots that we thought were permanent. Len spent almost the whole day meticulously treating each area with methods and detail I have never seen before. He is extremely educated and experienced about carpet and treating any type of stain on all types of textiles. I was very impressed with his attention to detail and the time that he took to make sure I understood what and why he was doing each step. He educated me on carpet, area rugs, tile, and upholstery. Valuable information when I make purchases in the future. My snow white carpet looks like snow again. Not sludge. Even the areas without traffic that were previously cleaned by the other company ended up even cleaner! We have already started telling everyone about him. Professional, great service, great to work with and have in our home. Even the dog liked him. Worth every penny! I never told him this, but he would have had the job without even telling me any of the details or methods. He had me at the yellow glasses and black light. I have crowned him ""Len the Carpet Scientist!"" more

Outstanding Service 8/9/2011

Len Creech impressed us with his vast knowledge of carpet and fiber cleaning! Recently we were having a new roof installed when a sudden storm came up and dumped more than four inches of rain in one hour on our unprotected roof. The roofer had no tarps with him to cover the bare wood and as a result we had a lot of water-soaked carpeting. Len was there the next day and brought the proper equipment to dry out the carpeting. He explained what needed to be done and answered our questions. It was very apparent that he knew what he was talking about. He stayed late that evening making sure everything was properly taken care of. Once the drying was completed, he returned and cleaned the carpet. Our carpeting looks better than new....he removed stains that I was sure would not come out. He is definitely a professional with the knowledge and work ethic that one doesn't see much of today. He takes great pride in his work and the final product is beyond one's expectations. We would highly recommend his services and we will definitely use his company again! more

Incredibly thorough 7/9/2011

Len is wonderful. He took his time explaining and making sure we understood our options for cleaning our 8x10 rug. He was so thorough he wouldn't even cash our check until he heard from me that we were happy with his job! The rug looks great and I will absolutely use him again and would give him a high recommendation to anyone looking for carpet cleaning. more

Excellent job 6/29/2011

I use Len Creech, Complete Carpet Care LLC , to stretch carpet in the master bedroom and bonus room. Len spent a great deal of time during his initial quote to explain why the carpet was bunching up and how he would correct the problem. Len performed the work while I was a business trip and then met with me again to review his work. He even called me the next day to ask me if I had any questions. I would use Len again for any carpet repair and stretching work and I plan to use him in the future for carpet cleaning. more

Great service, professional owner 6/29/2011

Len cleaned my rental unit's carpeting recently. Great service and great results. I plan on using his company again. more

Great service and serviceman 6/29/2011

Len was great. He cleaned my carpets, my mattress and several other pieces of furniture in my home. He was on time and professional. Everything he touched looks great! I would highly recommend him and his services. more

... 6/21/2011

We got the living room and two bedrooms cleaned. The living room looked great, the bedrooms looked great but the edges. The edges didn't look like they were vacuumed before the carpets were cleaned. Also I wrote a check almost 2 months ago and it just now got deposited after I called a couple of weeks ago and it was promised to be deposited two tuesdays ago, which I don't know about most people, but I don't like when people take forever to deposit a check. So if you use them, I wouldn't write a check. more

Another Satisfied Customer 6/21/2011

I was very impressed w/Len and his knowledge of all the different types of carpet and rugs in my home. He was very patient and took the time to educate me as well so I can deal w/future pet stains and spills correctly w/out causing damage to my carpet. I appreciate him taking his time with the job and answering any questions. I am very pleased with his service and will use him in the future. more

Excellent Job 6/14/2011

Complete Carpet Care has cleaned my entire house a few times now. Len is very professional and has competitive pricing. Most of all he does a fabulous job and never is in a hurry. His knowledge of carpet care is like no other. If there is a stain, Len can get it out. We had several nail polish stains and Len got them out. Now I don't worry so much when my girls are painting their nails. Thanks Len for all your hard work! more

Len knows his stuff! 6/4/2011

Complete Carpet Care cleaned all of the carpeting in my house and repaired a small area in one room. Len gave me the highest quote (and stuck to it) for the job, but I was very impressed by his reputation and knowledge. He was also the most flexible in terms of timing, so he got the job. Len explained in detail what I could expect from the cleaning and, more importantly, what I should not expect. He was very upfront and honest about everything based on the type of carpet and its age/wear. He thoroughly answered every question I asked. Len came in on a Friday afternoon to repair a bad spot in the carpet, then came in the next day (Saturday) to perform the cleaning. He spent nearly 12 hours on the cleaning, and the end result was better than I had expected. While there's no way to undo years of age and wear, Len was able to get the carpeting looking good. I don't think anyone else could have done as good a job. Len also offered to help me out on future carpet purchases so I can buy the best carpet for my next house. more

Great Results 5/27/2011

Complete Carpet Care LLC does an outstanding job cleaning carpets. I have tried many different carpet cleaning companies in the area and Complete Carpet Care LLC is by far the best! Len, the owner, is very conscientious and knowledgeable about cleaning carpets. He takes pride in his work and educates his customers about his cleaning process. He is also very effective at removing stains and spots and made my carpets look new again. Len also does not just clean around furniture but carefully moves it so he can provide a complete cleaning of carpeted areas. Complete Carpet Care LLC provides excellent results delivered in a professional manner and is well worth the money. more

Complete Carpet Care is Outstanding! 5/24/2011

We had Len Creech from Complete Carpet Care come out and clean our carpets. the carpets were in terrible shape after seven years of kids and dogs making a total mess. We really thought we'd have had to replace them, but Len came in and performed a miracle! The carpets look OUTSTANDING -- better than they did seven years ago when we moved in. And, the air quality in the house improved dramatically. I have sinus issues that literally improved overnight -- the first night after the carpets were cleaned. I can't say enough great things about Len and Complete Carpet Care. more

Carpet Complete LLC 5/19/2011

Mr. Creech was prompt and very professional. We have a dog and young children and he was very good in working around them. Mr. Creech also got the carpets very clean and was very knowledgeable about the carpets we currently own, and how the carpets needed be be treated. The carpets are 12 years old and looked brand new when Mr.Creech was finished . Mr. Creech was very reasonable in his pricing and the work he did was excellent. Thank you. We would use Complete Carpet Care again, because of Mr. Creech and his knowledge, work ethic and follow through, but most of all the excellent results. more

Best Carpet Cleaning 5/4/2011

Would highly recommend, Len takes carpet cleaning seriously. I thought I'd never get my carpets back to how they looked when they were new - but he did it! He was great about explaining the process, what to expect and stuck to his original quote. If you want someone to go the extra mile and take the time to get your carpets the cleanest possible, this is the place to call! more

Carpet Cleaning at Its Best! 4/22/2011

No other company besides Complete Carpet Care, LLC will ever touch my carpets! Mr. Creech was extremely knowledgable about carpet cleaning. I was very, very impressed by his customer service, professionalism, punctuality and the carpet cleaning he did in my home. He was straight and to the point about what he would do to make my carpet look and smell its best. A 14 step process! He's not the cheapest and he takes his time to get the job done correctly, but well worth the money and time. I will definitely use his company again and recommend him to my family and friends. more

WOW, in the Carpet & Upholstery Industry!!! 4/18/2011

Our experience with Complete Carpet Care, LLC was remarkable! We worked with Len to clean carpet (which was cleaner than it was new), cleaned several rugs, and a leather ottoman. Additionally, he put Teflon on our new carpet in our new home to protect it against wear with family pets. He was flexible with our schedule, often working on weekends and after hours. However, what impressed me most was the time he spent educating us on the processes of his work, what we should expect and what we should consider for future purchases based on our family’s needs. Not only would I recommend him to others, he will be part of our annual maintenance to protect our assets and our home. If you are looking for a premier client experience, at an economical price with AMAZING results…look no further. Complete Carpet Care, LLC offers “a WOW” experience in each and every transaction that you have with Mr. Creech! Thank for you all that you have done to make a warm welcome in our New Home! more

good job 4/4/2011

Len was professional in his appearance, knowledge, provision of services, and his concern for our home. He cleaned our carpet and left some industrial fans for drying overnight. We are very pleased with the job he did. He was always easy to reach and did exactly what he said he would do - those are qualities that aren't easy to come by these days. more
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