The BEST car repair experience ever! Caring, professional, not condescending at all, which is so refreshing. It was fate; my car broke down right in front of their shop as I was on my way to another repair shop. Richard, Racheal and Chad were so gracious, helpful and caring, so I decided to leave it there. And, they worked miracles getting it fixed and now it runs like a rocket. I live in Seattle, but will continue bringing my car for scheduled maintenace here at City Auto in Everett. It's worth it to me having people I like and trust. THANKS!