My friend and I went to Sushi Twist last night for dinner. First, the service was terrible. There were three waiters running around. Not one of them seemed to have a specific role, which led to either them asking us the same questions numerous time or us waiting for long stretches of time before someone came over to refill our drinks or clear our table of used plates and glasses. Second, we waited over 40 minutes for my order, which was ONE roll. In the mean time they served my friend his dinner 20 minutes before mine arrived and a group of guys at another table, who were also waiting for a roll, asked for the check and left early because they were tired of waiting. Third, to appease the tables that were waiting they brought out a small fried chicken appetizer. Clearly this cost them next to nothing. Paying for either part of our meal or a round of drinks would have been a more appropriate and well-received gesture. Finally, as if all of the above was not enough of a reason to avoid this place, my friend ended up throwing up within a couple hours of eating at Sushi Twist and I've had a stomach ache for the better part of today.\r
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The only things nearing a positive review were the drinks, which were not outstanding, but at least not terrible.
Pros: drinks were okay
Cons: service, management's plan to deal with dissatisfied customers, freshness of food
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