After receiving some not so good news about my cat's condition, the veterinarians at Cats Exclusive provided the information I needed to make my own decision on how best to proceed. They did not push or try to sell anything. Luckily for all of us, it worked out for the best and I continue to bring my cats here. One final general comment, as with all quality veterinary services, it's not free. If you're concerned about costs, just ask, they would be happy to list it all out for you.