Carpet Liquidators

Kiko's installation crew could not have been better. Excellent job. Not a ding in the new paint and very precise in the installation. I could not be happier! Thanks to Kiko, Shane and the rest of a great crew. more

From the selection they had to the install they were awesome. We needed to have the carpets installed in our new home within a week. Andrew and his team worked with us and made the whole process very easy for us. One less thing we had to worry about! Thank you Andrew. more

get Jesy more

Initial contact was very informative, installation schedule was quick and accommodating, installers were very professional and polite. This was my second experience with them, both were outstanding, wish I had more rooms to carpet! Price was great, service was great, installers were great! more

I purchased $2700 of hardwoods at Carpet Liquidators, in person, not on-line. It was suggested to me that I put a deposit down early to prevent a sell-out of the product that I wanted. And it was further recommended that extra square footage be purchased, since they promote a seemingly generous policy to buy-bay any unopened boxes. The initial phases of the transaction were conducted smoothly. Due to a variety of delays in my renovation, my contractor was hesitant to place the flooring for several weeks. When we returned the unopend boxes, the general manager refused my shipment, saying that I had exceeded the 30-day limit for refunds, from the date of my initial deposit. This was the first I had heard of this policy. Although the invoice clearly states that refund info is available on-line, there was no need for me to review their website, as I was an "in person" customer, aside from the fact that I had asked previously about the buy-back policy, without their ever mentioning this critical piece of info. The manager refused to provide a full refund to me, offering only $150 for $500 of unused flooring. Then, he offered an in-store credit, which was an insult. I realize policies must be followed, but, under the circumstances, and the lack of communication involved, I feel that my transaction was conducted unfairly and deceptively. Renovations are extremely disconcerting, to say the least, without having to deal with issues such as this. RESPONSE FROM Carpet Liquidators: The return and refund policies are posted online and on the wall behind the Sales Team desk for all to see. These policies are in place to protect our future customers by not selling them products out of our possession for more then 30 days. Due to the fact that your renovation had a variety of delays and we appreciated your business, we tried to offer a solution to the problem. We thought offering you a in-store credit for the product was generous. more

Excellent on everything- service, ordering and install could not have been easier. Even better is the look and feel of the carpet! Definitely take their advice on the pad- it is worth it!! more

Will use them every time. more

Michael Vizzare was very helpful. Prices were good and the installer was great. I will purchase additional carpet from this company. more

Great price, fast service, will recomend to freinds more

Michael Vizarre was a pleasure to deal with, and was helpful in assisting us choose the perfect carpet for our needs. He was responsive to all requests for information, and was able to send someone to install right away. Unfortunately, the install was where the excellent service fell away. The installer was friendly, however, late on the first day by several hours which extended the install well into the evening. Also, the installer on the first day discovered that he was slightly short of materials. He did not impart this information to us during the install, and instead informed us at the last minute that the install would have to be completed the next day. He also didn't vacuum the carpet on the first day of the install, leaving us to clean up copious amounts of carpet fibers left all over the install area. The job was indeed finished the next day, however, the closet glides, and floor strips were not put back post install. Overall this was so disappointing, that even though the sales portion of our experience was so positive, I cannot recommend Carpet Liquidators to friends and family. more

have never been to Carpet Liquidators before. Was greeted with service upon entering, shown what we were looking for, given time to browse and discuss. When we were ready, clerk was able to lower the price a bit to meet our budget on the carpet we wanted and was very helpful. more

Everyone was helpful and professional. Everything was done well and on time. We couldn't be happier with our beautiful new carpet! more

I called and discussed my needs with Jack. Made an appt, was in/out in a matter of minutes. more

This is our fifth purchase from carpet liquidators in 9 years. New have grown to trust their opinions as they have consistently served our needs for our primary residences as well as rental properties. This purchase included three rooms off smart strand silk carpet with 8 lb pad. It is luxurious and high end. We ordered on Saturday and the install was today. The installers were top notch, efficient, kind, and on time. This was a perfect transaction. more

very good service and excellent job installing carpet more

The area rug was exactly what I was looking for, the sale price was good, and the friendly service was exceptional. more

Overall, an outstanding experience from my 1st visit through installation and finally, the end result. more

If you'd like to find great carpet for less, this is the store for you. Especially like the remnant deals! more

My experience was topnotch from start to finish. The salesman was personable, knowledgable, thorough and professional. more

I went shopping for a carpet runner for my stairs and none of the major carpet retailers had any instock. I found just what I needed at Carpet Liquidators. My salesman, Todd, was extremely helpful not only with the sale but getting samples for hall runners as well as finding an installer for our project. Thank you Carpet Liquidators! more