Camelback Toyota

I am so glad that I went to Camelback Toyota. My salesman Doug Parker was phenomenal and was so helpful. Very knowledgeable about everything. I know absolutely nothing about cars and he was so informative and very professional. I feel like his insights about what I wanted helped me choose exactly what I wanted. I had dealt with a few dealers in the area who were not helpful at all. But, I highly recommend Camelback Toyota and I will definitely be returning when I am in the market again. Thank you, Doug. And thanks to Sean in finance! more

The sales experience was very pleasant and everyone I interacted with was kind and professional. Service after the sale, accessory sales and scheduling specifically, leaves quite a bit to be desired. Lack of follow up, lack of call backs, lack of accurate information, etc... I really hope any interaction I have with the actual service department is better. So, nice place to get a new or used Toyota, but if you want accessories (OEM or aftermarket) for your vehicle I would recommend going elsewhere. UPDATE!! (1/20/21) I was asked to contact someone at Camelback Toyota in regards to my review the morning of 1/15/21. I sent them the requested e-mail on 1/15/21 at 10:45ish AM; I have yet to receive a reply. This just reiterates my experience of a real lack of service after the sale and a lack of follow-up when requested; even when they are the ones requesting the reply. I would also like to include one more, what I would consider, failure on the part of the dealership. My used 2019 vehicle has a 380 day old recall that is listed as "Extreme Risk - Collision" which they could have taken care of. They had time to detail and add an external paint protectant before offering the vehicle for sale so they had time to take care of the recall. Instead of ensuring that the vehicle was safe, they just made it look pretty then kicked it out into the sales floor. I am very upset at this. So, YMMV, but my after the sales experience with this dealership has been terrible and I would highly recommend going elsewhere for a new or used vehicle. more

On day 1 (December 30th, 2020) they gave me a quote for a car and they said they will bring it the next day. The next day, they said they cannot bring the car but they have a similar car except for one feature and we will give you a better deal if you come. I went the next day (December 31st) and they let me wait for one hour, then one manager came (I am sorry I missed his name), and kept talking about how the numbers that they gave me the day before were wrong and the actual lease number is 40 dollars more for the car that has one less feature. I told him I came because I was told I was gonna get a better deal, not a higher price. He looked at me sarcastically and said "mm, you want a better deal!! oh no" I told him ok and I folded the paper they gave me about the car. He said, can you give me that paper. I gave it back and left before he actually kicks me out. more

I like Toyota trucks and Camelback Toyota is the place I check before deciding to buy my next truck.They have a complete selection on Tundras, my favorite one. Mine now old one have never given me any problems for the past 10 years. That's why I am looking for my next one! more

I love this dealership, almost doesn't feel like a dealership and the waiting area is almost like a mall. Great Job! more