DO NOT PATRONIZE THIS DEALERSHP!!! They will rip you off!\r
3 days ago I purchased a new RAV 4 from this dealership. They are NOT customer focused and NOT willing to bring any level of Customer service after the sale.\r
In my case, the trade value that they gave to me was extremely low and when I questioned it, they told me ""Don't worry, we will pay it off"". What they actually did was add the dfference to my loan and never shared that information with me. They told me they ASSUMED that I would know that they were doing that. I had not purchased a vehicle with a trade in many years so their assumption that I would just know was unfounded.\r
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When I called the dealership to try to resolve the issues, no one returned my call, I had to send a FAX to John McNally to get someone to call me back.\r
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During the sales process everyone was nice and friendly but when I needed assistance days after the sale, they did nothing but offer me $250.\r
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The General Manager's assistant Kim McCabe and the Assistant Sales Manager Ross (don't know his last name) finally called me 3 days later and were not able to resolve the issue.\r
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I WILL NOT RETURN TO CAMELBACK TOYOTA AND WILL NOT RECOMMEND THEM TO ANYONE IN THE FUTURE.\r
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