By Design Furniture Inc

This is a shady company who does not take any responsibility of the products they deliver and the delivery company they use. The CSR's are rude and plain idiots who just cannot understand simple principles of doing business. I'm never going to deal with this company, buyers beware.\r \r This is what happened: The company delivered an order of dining set and bedroom furniture. First, half of chairs had different color gradient than the rest of them. It came in a box and the delivery guys said 'You dont need to check all the stuff at this moment. If you find any issues later, just call customer service and they'll take care of it right away.'. Now the customer service says I was not there what the delivery guys said because I was not there right there!!\r \r Second, the delivery guys were very rough in hauling the stuff and made few dents in wall by banging the furniture. Now the company is not ready to take the responsibility.\r \r One of the biggest jerks around! more

I have purchased many pieces of furniture from this store and have been extremely pleased with all.. I also purchased a couple of pieces of art that I am extremely pleased with... The eccentric variety in the store is exceptional as well as high quality and value. Pros: Value, Style, Variety more

Be leary of special orders to add to an existing collection. I had a piece delivered that did not match the set and I refused the delivery.Trying to get the matching piece has been a nightmare, that I was suppose to get in the first place. I never get a return call back from the sales person on status of anything. Prices are good but customer service stinks. more