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General Air Conditioning - 48 Reviews - 31170 Reserve Dr, Thousand Palms, CA - Other Reviews - Phone (760) 343-7488

General Air Conditioning

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31170 Reserve Dr
Thousand Palms, CA 92276
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(760) 343-7488
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Reviews

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Best

We had Jonathan C and Adrian install new ducts to replace old warning system. They were Outstanding! Left the house as clean as when they arrived; were extremely courteous and dil...

Worst

All reviews seem positive

New Ducts 1/20/2017

We had Jonathan C and Adrian install new ducts to replace old warning system. They were Outstanding! Left the house as clean as when they arrived; were extremely courteous and diligent. The General is well represented by this team. In fact if I didn't know better I would have thought Jonathan owned the company. The kind of employees you dream to have working for you. more

excellent 10/4/2016

the most thorogh tech yet. more

Excellent Service! 8/16/2016

Just started using General Air and couldn't be happier! Service Pro Daniel B was the field tech who performed the service and he was 5 star! more

What a difference 8/14/2016

Wow, Tim and his team did an outstanding job. They replace 2 A/C units, all ducting and vents. Before his work, we had a trickle of air going to the master bedroom and bath. After his work we had a strong flow. Tim also advised that when the can lights were put in (about 15 years ago) the insulation was not put back in place. Tim took the time to repositioned the insulation around the lights. Again outstanding job. Oh, and the work was done when the outside temps were between 105 and 110 degrees! more

Christian G. 6/25/2016

Christian was prompt, courteous and identified the problem and corrected it. AC is working great now! Cost for the visit was modest and fair. Thank you, General and Christian! more

New Units 6/18/2016

Tim D. was very professional and knowledgeable in his trade, I recommend Tim D. & General Air Conditioning to everyone!! more

Great Job 5/23/2016

The first AC shop I called said it would take at least two weeks for a call. At General Lisa in the office was very helpful and booked Angel for that same day. Angel really knows his stuff. This was a refridgeration unit, not an AC, and many AC service shops wont touch it. Angel is very knowledgeable and professional. Will definitely ask for him again. more

Great service 4/22/2016

Technician was very efficient and professional more

General Air Conditioning 4/12/2016

prompt and professional service personnel, explained clearly what the service involved and the service outcome, gave recommendation for most efficient use of system and provided additional service to hot water heating system. Helpful, reliable and professional. more

Shawn Brown, Sr. Service Technician 4/10/2016

This was the first time that Shawn serviced my Heat Pump which is on my roof. He arrived promptly within the allotted 2 hour time frame for my semi-annual service/inspection. Shawn was very thorough and took about an hour to do what needed to be done. He was very professional and extremely courteous and looked sharp in his uniform. I have been a customer of DCS/General Air Conditioning for well over twenty years, I wouldn't trust my appliance to any other company. Great job Shawn! I am looking forward to having you back in the Fall. more

Great asset to General Airconditioning 3/31/2016

I recently had Daniel B. of General Air service my HVAC unit. Wow, Daniel checked everything and cleaned my unit inside and out. He even sealed my unit in the garage because it was leaking cold air, I want the house cool, not the garage. As a homeowner and ret. tradesman that ran a crew, Daniel is an asset to General Air. He has a great attitude and appears to be a great AC Tech.. I want him back for future visits. D. Fountain more

Thank you 11/11/2015

love the General. Great service, from general maintenance to fixing our air conditioner in August (over night) Thank you more

SHAWN BROWN TECHNICION 10/16/2015

EXCELLENT SERVICE....ARRIVED ON TIME...EFFICIENT..WILL REQUEST HIM AGAIN more

Excellent Job 10/10/2015

Jeff did a great job, and quickly, in determining the problem with the air conditioner. THANKS! more

Outstanding Service 10/5/2015

I have used General Air Conditioning and Heating for over 20 years and the service has always been outstanding. Service Technician Angel Cardoza has been doing work for me for several years and he is extremely professional and General Air should be very proud to have him as their employee. more

Ruben V service 9/23/2015

Got us back on after a lengthy diagnosis involving 2 leaks. Worked consistently with no damage to our home. Good job. more

excellent 8/21/2015

Very Professional and friendly more

Fast and Professional 8/19/2015

We received excellent service from Sergio A. yesterday. He fixed a problem with our air flow and also suggested ways to help our system run more efficiently. Thank you! more

Air conditioner repair 8/17/2015

I would like to thank Robert and Brian for coming out and fixing our AC unit. They were prompt and knowledgeable,and honest. I would highly recommend The General for all your AC services, and Robert and Brian for their friendly customer service. Thanks again more

New Air Conditioner 8/14/2015

I was happy with the whole experience. The General should be very proud of his workers. more
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