Spa La La Medical Day Spa

I bought 16 LHR sessions in september 2010. Appointments 1 and 2 went great so I decided to buy another 10 sessions and do more areas. Appointment 3 kept me waiting for 45 minutes I had to leave half way through to make a pre planned event. #4 was fine. #5 they had some "emergency" and rescheduled me 4 weeks later which was the next opening. #6 was another "emergency" and they tried to reschedule me 6 weeks out but after a few calls they got me in and gave me free treatments. This gave me some faith they were getting their act together. #7 was fine. #8..... you guessed it! Another "emergency" and they rescheduled me 2 weeks later and gave me a free treatment which leads me to today. My rescheduled appointment. I show at 5:45 for my 6:00. After hearing a girl complain about her 5:30 I asked if they were running late. Yes, of course. So I waited the 20 minutes that they were supposed to be late. I watched 3 girls come in for their appointments and leave after being told they were over a hour behind. Finally at 6:45 she tells me it will be another 30 minutes. I ask for a refund. She not only tells me she cant but my "free" sessions from #6 "werent authorized" and didnt count. What can I say besides I think they are scamming people intentionally by making them pay upfront and not delivering the paid for services. more

I get really tired of shaving, and wanted a way to get rid of hair on my legs and lower back area forever. Spa La La is a med spa, that had just started offering laser hair removal services when I checked them out. The laser machine really diddn't hurt that much, and did get rid of most of the body hair. I don't really have to use a razor in the areas they zapped anymore. High quality service too! more

I have had chemical peels at spas all over Chicago but I have never had results like the Jessners Peel at Spa La La. It reduced my wrinkles, tightened the skin around my eyes and cheek bones and I didn't even have to hybernate for a week after. Colleen, the esthetician, was very helpful in answering any questions I had and has an amazing touch on top of that! I would recommend having the facial chemical peel combo....it was amazing! more

I have always thought about having a nose job, but I discovered that Restylane can be used to perform non-surgical Rhinoplasty so I decided to give it a try. I am so glad I never went under the knife! Spa La La's Dr. Sawan did an amazing job and the staff is very knowledgeable about all the medical procedures they offer. I recommend this for anyone who has thought about having a nose job but hasn't wanted to pay or go through surgery. I love my nose and my new facial profile! It took about 15 minutes and there was no downtime. I highly recommend Spa La La and fillers for nose jobs! more