I usually don?t write reviews on things, but had to write this because I was so frustrated by my appointment today. Here is a little preface. Before scheduling my appointment, I had researched dermatologists to find one I thought would fit my specific needs. After reading about specialties and experience and all the stuff, I decided I wanted to see Dr. Jenkin. So I called and asked if Dr. Jenkin was accepting new patients, they said he was and I set up an appointment. When I arrived for my appointment, the front desk staff was luke-warm welcoming. After filling out paper work and all that stuff, the ""nurse"" who I'm sure was probably just an MA took me back to the treatment room. While walking back I mentioned to her that I was sorry I was a little late (I was only 5 min late but I wanted to be polite). She said it was okay since they had rearranged me in schedule. I didn't know what she meant and so I didn't say anything. Then she mentioned I would be seeing Ardeth Dunne. Which leads me to complaint #1 they had rescheduled me with someone else and didn't tell me until I was in the treatment room, how unprofessional. So when I called I told them I wanted to have some moles checked out and had some other skin related questions. When the MA asked if I was there to have my moles checked out, I told her yes but I have some other things I wanted to talk about. She then said, ""well we only have an allotted amount of time, so if we can get to your other questions then we will."" I was very polite and just went with it. But in my head I was like ARE YOU KIDDING ME! I?m not going to come back for another appointment to have some simple things addressed (which were questions about my dandruff and laser hair removal). How unprofessional for that MA to say that to me. As a future physician I am well aware of the short amount of time providers have with their patients, but never is that something you tell a patient and never has a MA or nurse told that to me. Luckily the PA that they rescheduled me with, Ardeth Dunne, was amazing. Not only did she do a through check of all the moles on my body, but she also addressed my dandruff and laser hair removal questions. She was very sweet and kind and caring and even gave me her personal extension. And even though other reviews say that they prescribed brand name prescriptions, Ardeth prescribed me a generic prescription without me asking her. And despite the stressed feeling I had about the time constraints that the MA so graciously informed me of, Ardeth never rushed me. So I left with my prescription for medicated shampoo, as I was leaving I expected the front desk staff to say goodbye or thank for coming in or have a good day or something. So I awkwardly looked their way a few times while I was leaving because I didn't want to be rude, and it wasn't until the third time I looked at them that they said something. I?ve never been to a physician?s office where the front desk had been so rude and unprofessional. I agree with the other reviews on here about their front desk staff. They need to hire more professional receptionists and MA's, and give Ardeth a raise. As a future physician I hope to never work in a place like that where the staff has lost touch with what healthcare is all about.