Building Kidz of Palo Alto South

After doing our homework & visiting other local dealerships, we decided to buy a Prius Plug-In & we were very happy to find Anthony Fontanilla. He answered our questions, negotiated a good price, & offered to help set up Entune once we buy a new phone. We were pleasantly surprised to have such a positive, low-pressure sales experience. more

I recently bought a Toyota Venza from Andrew Lim. Andrew is awesome and a real pleasure to deal with. He was very informative, patient and worked hard to get us the Venza we needed (he had to get it from another Toyota dealer in Santa Cruz).\r \r Very professional and personal at the same time. And the price was lower than what I had been quoted by other Toyota dealers in the Bay Area.\r \r I highly, highly recommend Andrew and the dealership for making our car buying experience very pleasant. And the Venza is turning out to be a great buy! more

all i can say is this place is horrible! i first got a sales associate to show me a toyota fj cruiser. he was nice and informative. We went inside and started talking about the model and he said he will be right back. Next think is that a manager named ""andre"" shows up. We talk price and we did not come to an agreement. I told him i had shopped around and was informed of the number of available black fj cruisers in california. He said maybe i go to where i got a quote and turned around and walked away. Then he yelled ""that's the ways you do it!"" telling others sales folks that he surely handled us. I went up to him and asked him why was he being disrespectful. He turned out to be a persian guy and started cursing at me and my wife in Farsi. He told us to get lost!!!! We were in such sock. We could not believe this character. I told him that he needs to get lost himself and he told me in Farsi that he was going to beat me up!!!!!! At that point my wife and I left the dealership. She was in tears and could not believe that we where dealt with in such manner. Obviously they had a copy of my license and he had threatened me, so i went ahead and filed a complaint to the Palo Alto Police department. We will never ever go there. I really really hope they have internal cameras and they captured this. That roll will end him up in jail. We have filed with Better Business Bureau, the FTC and Toyota corporate more