Bad Quality of work, bad attitude, bad service. Don talked a good game. Blamed prior bad reviews on his daughter (who no longer works there). Girlfriend and I hired them to tile our complete lower floor & bathrooms upstairs. Big mistake. Sal, the installer, bitched about everything from losing his restaurant, to how much he is making laying tile for Budget Flooring. (that would explain the lack of detail in my tile work). I asked him to remove the little moldings around the bath & kitchen cabinets, he didnt do it. I asked him why the tiles are not level with each other, and why he wasnt using a straight-edge to level tiles...his answer was ""Do you know how much time that would take!?"". I also noticed a recurring pattern on the tiles. I asked him why he didnt sort the tiles out prior to laying them down to make sure no two like tiles were next to each other, much less facing the same way... Again, his response...""Do you know how much time that would take!?"". I dont know... Enough time to do the job right? After ""Finishing"" the job, they had to come back on friday to fix things. That didnt happen. In fact, Sal arrived at 8am. After my girlfriend called me at 6pm freaking out that the garage door & entry door to the house were open, I called him to find out when he left the house...11:00am he said. I knew there was at least a days work to fix the tiles. So, basically, Budget flooring left my house open to the public from 11am - 6pm. 7 HOURS open to the world! Would you like 50"" plasma? How about a Natuzzi Italian leather couch??? If you were at my house on 6/10/11 it could have been yours for free. Just walk on in & pick whatever you like. Ive had two other companies out to inspect the tile work & both say it needs to be ripped out & re-done completely. I called budget flooring on 3 occasions: The evening of the ""Open House"". Never heard from them. Two weeks after not hearing from them, I called during business hours & left a message. Never heard back. Spoke with a girl who assured me she would have Don call me back by end of business. Not a word. After a month (we never paid them - the job was not done) we got a bill in the mail. Charging us extra for non-payment (around $2000.00 extra or so). They also threatened to put a lien on the house. WTF!!! After that, giving them all the chances in the world to make things right, or even talk with me about the inferior level of craftsmanship of the job, I decided it was time to take action. I filed a complaint with the BBB (better business bureau) & the Contractors Board. Surprise, surprise...guess who called? Too little, too late. Contractors board will be out soon to inspect. Budget flooring, shame on you. You WOWed me with your total lack of respect for me, my home, & your own reputation.