Birdy Properties

I give Birdy a 5 star review..Lori was so helpful,thank you Lori. more

My home is on the same street as a Birdy home (rental) this home is the worst looking house on the block. I have nothing against rentals, as long as they are kept up in maintenance. The house in question is disgrace to the rest of us on the block, dead trees, dead grass, fence falling down and on and on. Please be a good neighbor to the rest of us and clean up your property. more

Check the reviews before you do anything else! How they have so many good reviews on here is literally beyond me!!!! They deserve negative stars if I could give it to them!! more

I truly wish I would have done my research and read the reviews on Yelp about Birdy Properties. It is no wonder this company only has 2.5 stars on Yelp, which is 1.5 stars more then they deserve. How they have 4 stars on this sight is beyond me, it's probably their own employees and friends writing the good reviews! I have never dealt with such horrible customer service in all my life. You can NEVER get ahold of anybody, probably because the barrage of complaints they garner for being so horrible. They send you outlandish bills and the only way to dispute them is through the mail because they KNOW the charges are bogus. Pray your home doesn't get broken into when you're renting from them because to add insult to injury after all your belongings are stolen they will charge you in obscene amount to fix your door. Listen to the people that tell you to STAY AWAY FROM BIRDY PROPERTIES! more

rented a home from them for 2 years multiple issues since the day I moved in,it was always a battle to get them to call back,set appointments,basically anything that involved them I went around them and straight to the owner after the septic was backing up he said keep calling someday they will get it worked out.... I ended up moving due to issues then was charged my exact deposit for bogus overpriced repairs now birdy team ignores emails and calls stay away there a sham........ more

As a real estate agent, I have had the opportunity of working with almost all of the property managers in San Antonio. It has been an absolute pleasure to work with Birdy Properties in helping my clients find a home that is both affordable, clean and safe. Birdy properties has always, without fail, made themselves available whenever I or my client have a question. The management, staff and all employees from Birdy are the most approachable, knowledgeable, honest and hard working that I have seen. I have personally found homes for over 200 clients, and have found Birdy Properties to be number one in all aspects of professionalism, service and integrity. Of all the Property Management companies in San Antonio, there is a reason why they are the largest and number one in property management. I highly recommend them to any and all of my clients and it is my joy to continue to work with this company. If you are looking for speed, accuracy, value and service, Birdy Properties is your property management company. Sincerely, Herman V. Williams II PhD more

Hardworking, capable, and honest professionals. I cannot recommend Birdy Properties highly enough. more

Birdy Properties, LLC, CRMC, my former residential real estate manager, did not perform the property management services it agreed to perform for me and for which I paid. Due to Birdy’s knowing failure to respond to my tenants’ multiple reports of leaking water over an extended period of time, over $18,000 dollars of damage was done to my rental property. In addition, my tenants have chosen not to renew their lease of my property and have elected to move out of the property as soon as the lease allows because they have been ignored, mistreated and disrespected by Birdy Properties personnel. As a member of the military, I rely on and trust property management companies to take care of my investment when the government moves me to a new location. Instead of meeting that need, respecting that trust and performing its obligations under the property management contract, Birdy Properties has, unnecessarily, knowingly and callously imposed significant anxiety and a significant financial burden on my family. I cannot recommend Birdy Properties, LLC CRMC as a residential real estate management company because it is the most unsatisfactory management company I have ever known. more

I am more than pleased with the job they are doing for us. The fact that they are diligent and responsible gives me great peace of mind. We are in good hands and so is our investment. more

I have been with Birdy for 2 years and wonder why every month, they are aweful, never return calls, never show up for their own made appointments. Do yourself a favor, STAY AWAY FROM BIRDY. Oh by the way, all the five star comment/reviews are submitted by their own PR department FAIL.... more

We are military and had orders overseas. Chose Birdy to manage our house. They had good reviews and touted military connections. Immediate frustration @ sending emails and getting no response. Emails @ needed preventive maintenance, or ANY issue, and the reply would be " I'll pass this to so and so" and there was never a follow up. Even when I repeatedly emailed. When we returned 1 yr later, we found the same lack of follow thru happening to the tenant. There are small things that need to be fixed, that have been reported- but no response. Then, the A/C compressor started dying in rental house. Tenants contacted Birdy 31 May. Birdy scheduled man to check it out. He consistently missed his appts. He did a hard start kit(?) when he did show, but used one too large. It did not work. The tenant repeatedly contacted Birdy over A/C quitting- in 100 + degree TX temps! Birdy told tenant, after 12 days of problems, the compressor needing replacing and would notify us. However we never received ANY notice of this issue! In fact, the first we heard, was 22 days after tenants first notice of A/C not working- when we received estimate in email. I contacted Birdy via phone to find out just what was going on. 5 days later, we still had NO info. Had to go to rental house and speak with tenants to assess situation and have 3rd party look at A/C. When we told Birdy to fix it- we were told it would be done the next day. 3 days later and Birdy told our tenants it would be a couple more days. I contacted the prior 3rd party- who were able to secure part and fix that same day ! I'd like to know how Birdy can justify this? Over 30 days of an A/C failing/not working from 2 pm until after midnight. If I had not stepped in and resolved this myself, my tenants would be without A/C today (102 degrees outside), tomorrow and who knows how much longer. Not acceptable business practice. We are ending our contract with Birdy. more

I have been with this property manager for a while now and can recommend them highly. I was very pleased with their work from the start and never looked back. more

I have been with this company for quite some time and they are always friendly, even when there is a problem. They are very experienced and good at what they do. more

Over the last few years we have had several great opportunities to work with Brian and his professional team. When we moved here we started with a rental, them bought a great home a few months later with Brians help and some years later we are now renting that house to great tenants thanks again to Brian. We can only recommend them highly. more

Birdy does a wonderful job managing my property. The tenets and I both agree that their fabulous and really take care of things. Thank you for all that you do keep up the great work. more

These managers are attentive to my needs and have made the rental an asset for us instead of a chore. Now that Birdy has picked up the chores, the work is getting done! They have been a great help to us and we are grateful for that. more

Birdy has been more help than I could have imagined. They removed my old delinquent tenants through the legal process and then had it rented out a few weeks later. Since then I have relied on and trusted their expertise. Thanks for relieving my headache. more