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Bertera Chevrolet Inc

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1187 Thorndike St
Palmer, MA 01069

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(413) 284-2368
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Bertera Chevrolet Inc - Palmer, MA
Bertera Chevrolet Inc - Palmer, MA
Reviews
( 203 )
( 1 )
( 0 )
( 0 )
( 3 )

Best

friendliness of people who we worked with and being able to take the car over night hoping future transactions will be as nice. waiting to receive touch up paint that we requeste...

Worst

Absolutely the worse used car manager in the entire world. RUDE, RUDE, RUDE. Wouldn't give me the time of day. walked away from me in the middle of my sentence, and took everythin...

fast & easy 6/7/2010

sales rep very attentive, financing process very easy and fast. more

Welcomed & Treated with Respect 6/2/2010

Very pleased with dealership and personnel. We felt welcomed and were treated with respect! more

good coffee 5/25/2010

They have good coffee. more

Exceeded my expectations... 5/25/2010

My salesman, Larry, was superb to work with. I got more than I expected from him, the dealership GMAC. more

Treated me as if I had been dealing with them for years... 5/19/2010

I saw a car that Bertera Chevy had advertised on Ebay. It was the exact model & color that I was looking for. I called he number in the ad & got a salesman who connected me with Dominick the Sales Manager. I feel that I had a fairly difficult deal for them to work with. I was trading a 2007 Civic EX for a 2008 Civic SI. I wanted to negotiate the asking price on the car that Bertera had while still getting a fair trade in value on my 07 Civic. After a short while, Dominick & I came to a very fair agreement. I was treated like a valued customer. I rarely see that anymore. Dominick & his team went above & beyond what I feel would be the norm. The car was even delivered to me in NY (2 hours away) at no additional charge. I am giving Bertera Chevrolet & Dominick the highest possible rating because they treated me as if I had been dealing with them for years. I will buy from them again & I will recommend them highly to my friends & family. more

Excellent to Deal With 5/19/2010

I found the car I was looking for on their web site and called to make sure they still had the car. I explained I lived in New Hampshire and that I did not want to play games. They were excellent to deal with and followed up with all details of the deal. I got the money I was looking to get for my trade and I paid a fair price for the car I purchased. They even delivered my new car to me in NH to save me the drive. I would recommend this dealer to my friends and family and will probably buy my next car from them. Jay and Frank were both great to deal with. more

Good Work 5/18/2010

Keep up the good work! more

Knowledgeable and easy to deal with... 5/18/2010

Brian is very knowledgeable and very easy to deal with. Michael is a great ambassador for your dealership, influencing my decision to purchase there. more

VERY HAPPY 5/10/2010

I HAD A GREAT EXPERIENCE AT THE PALMER DEALERSHIP.MICHAEL TEIXEIRA HELPED ME ,HE WAS GREAT TREATED ME WITH RESPECT.WAS ALWAYS SMILING.AND THAT MADE MY DAY GO BY SO MUCH EASIER .HE ANSWERED ALL OF MY QUESTIONS AND EXPLAINED EVERYTHING TO ME .ALL AND ALL I AM VERY HAPPY THAT I CHOSE TO GO THEIR I WOULD RECOMMEND IT TO EVERYONE WHO IS LOOKING FOR A CAR. more

Great Experience 5/10/2010

I had a great experience. Brian was professional, honest and the best part he did not pressure us in buying the car. In my opinion he is a number one salesman. I would highly recommend anyone to go to Bertera and ask for Brian. Also, their Service Department and Body Shop did awesome work on my car! more

They bent over backwards for me... 5/7/2010

All the people I dealt with were very friendly, patient and knowledgeable. I would recommend this dealership and return again when I'm in the market again. They bent over backward to get me in the vehicle I wanted. Their free delivery service is a boon for someone like me who lives so far away (Boston). Free tires for life is a great deal, too. more

Nice Cars & Good Service 5/7/2010

So, I read all of the reviews on here about this dealership and how corrupt and what-not they were and decided to go for a visit and see for myself. They had some nice cars on their website (with stock numbers) that I wanted to see so I headed over from Boston. I dealt with Michael Tex and he patiently talked to me about the various vehicles and we went on 3 test drives. He was well informed and patient and after the test drives, I said I liked a car but I'd have to think about it. No pressure whatsoever, he thanked me for coming, gave me his card and told me to call him if I had any questions. Just because someone else had a bad experience and decided to go off on a rant, doesn't make this place a bad dealership. They had nice cars and good service. I was greeted before I walked in the door and treated very professionally. more
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Additional information
  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments: Master Card, Discover, Visa
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