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Bertera Chevrolet Inc

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1187 Thorndike St
Palmer, MA 01069

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(413) 284-2368
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Bertera Chevrolet Inc - Palmer, MA
Bertera Chevrolet Inc - Palmer, MA
Reviews
( 203 )
( 1 )
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( 3 )

Best

friendliness of people who we worked with and being able to take the car over night hoping future transactions will be as nice. waiting to receive touch up paint that we requeste...

Worst

Absolutely the worse used car manager in the entire world. RUDE, RUDE, RUDE. Wouldn't give me the time of day. walked away from me in the middle of my sentence, and took everythin...

Everyone really works together 5/20/2011

I think everybody did a great job! Brian was a great salesman, not pushy at all. Got a good deal on a really nice car! Very satisfied! All the employees working were all very nice, directing you to the right spot. Everyone had a great sense of humor. You can tell the dealership has a good system in place. Everyone really works together. more
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Completely changed our opinion 5/19/2011

I have been to many dealers in the past thirty days , I can actually say I hate car shopping !! I walked into bertera in Palmer and was astonished at the number of customers were running around! It reminded me of a bee hive like we have here on the farm , we were greeted by a younger salesman with an amazing smile he made us feel like we was among old friends . We purchased a used 2009 chevy cobalt and were then introduced to Dan who made sure we got the best terms he worked hard with the banks... They have completely changed our opinion of a "car" dealer more
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very attentive to our needs 5/16/2011

Mr. Smart was very pleasant, knowledgable, and very attentive to our needs during all of our exhausting inquiries, the sale, and delivery of our new vehicle. A wonderful, professional staff! I will be back for my ""next"" vehicle for sure. Thanks so much! more
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Very helpful 5/12/2011

Brian was very knowledgeable about the vehicle and was able to show me all the bells and whistles and how everything is used. That was very helpful in deciding if we wanted the vehicle or not. He was very kind and friendly. We will definitely be back in about another 4 to 5 years to purchase. This is now our second vehicle that we have purchased from this dealership and as of right now it is the only place we intend on going. more
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Everyone was very friendly and helpful 5/10/2011

our overall experiance was excellent. everyone was very friendly and helpful. our salesman steven fitzgerald was great.found us the truck we were looking for its perfect. everything moved along quickly and we had our truck in a few days.thats all because steven did his job and did it well more
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I felt very comfortable 5/6/2011

I would recommend this dealership to a friend if you deal exclusively with Trevor. He is very knowledgeable about the vehicles he shows to each customer and takes the time to add a personal touch to each sale. I felt very comfortable that I had his complete attention and that he was assisting me in finding a vehicle that best suited our needs. He assisted my sister in purchasing a vehicle as well and she had nothing but praise for him. I believe all sales associates should hold Trevor as a model as to how to properly sell a vehicle. When I purchase my next vehicle I will be sure to exclusively ask for Trevor. more
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The whole process was really quite enjoyable 5/3/2011

After 50 years of buying both passenger and commercial vehicles, I have to say that this was the most pleasant and enjoyable purchase. Salesman Brian Hall is very knowledgeable of the product and coompletely understood our, the customer, needs. The produdct sold was what we wanted and the pricing was extremely competitive. The whole process was really quite enjoyable for both of us. I will recommend Brian to all my friends and encourage any Chevy customer to stop in and see Brian. more
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They did a great job 4/29/2011

Ordered this car weeks ago, it was exactly as I wanted it to be. It was a build so I knew it would take a while. Always had contact to tle me know what was up. Went to pick it up and everything was smooth, paperwork was waiting for me to sign. They did a great job. more
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They were easy to work with 4/14/2011

Bertera was able to get us the best deal on our new Chevy Traverse. We visited several dealerships before visiting Bertera and they were the best. The were the most willing to work with us to get the vehicle we wanted for the price we were looking for. They were easy to work with and there were no surprises when we took delivery. more
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Steve found me the right car! 4/12/2011

I was very happy with the saleman, Steve Fitzgerald. I went into Bertera knowing what I wanted and he found me the right car to fit my needs. I wasn't so happy when the sales manager stepped in and threw his two cents in. He seemed more interested in closing a sale than listening to my needs and because of that he almost lost the sale! I bought the next day because of Steve and because he found me the right car! more
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Matt bent over backwards to give us exactly what we wanted 4/8/2011

At first I thought they were gong to be like all the others, and show us things that were out of our price range, or that we really didn't want. But once we made it clear that what we wanted was what we wanted, Matt bent over backwards to give us exactly what we wanted at exactly the price we wanted to pay. We got an'08 Tahoe several thousand below KBB value. It's a super clean, 1 owner vehicle more
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Dealer got me exactly what I wanted on the first try 4/5/2011

Went in looking for a used car, good on gas, under $10K with low miles. Dealer got me exactly that on the first try. Didn't try to talk me into something else. Friendly and knowledgeable customer service. Quick transaction. As long as the car lasts for years, I would definitely consider buying my next one there. more
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Great price with a vehicle in great condition 3/29/2011

Everyone was very friendly from the time that I arrived at your dealership. Bob and Matt were very friendly and welcoming. Matt was very knowledgeable about the vehicle that I purchased after seeing online. Matt made the whole experience very comfortable for me so that I could get into the vehicle I wanted. It was a great price and the vehicle was in great condition. It looked great on delivery. I love my new(used) car and overall really had a great experience purchasing my car. At first I was not sure about going that far to buy a car, but it was definitely worth it in the end. Thank you Matt. I am very happy with my Chevy Cobalt! more
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We couldnt ask for a better dealer than Bertera 3/23/2011

Brian and the Bertera team work hard to make sure all of our concerns where taken care of. Brian is someone I will send people in to see for future sales. While waiting for the tile we where offered a rental car at no cost to us.Both of our cars where lost in a garage colapse. We couldn't ask for a better dealer. more
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We will never go anywhere else but Bertera 3/21/2011

My boy friend and I really wanted a nice used truck, we tried for a long time to get one and no one would give us the time of day all because of our bad credit score. Brian Hall was amazing! he got us out dream truck, and at a great price !!! we thank Brain so much !!! We will never go any where else to buy another truck or car !! more
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We we're treated well and made to feel at home 3/18/2011

We we're treated well and made to feel at home from the start.This is the first time I've felt good about being in a dealers showroom.I like the person my wife and I dealt with.AJ I would have marked "great" on all questions if the brake lights we're working when we came to pick up the car,it had just been inspected. But even so it was taken care of asap and AJ did a great job helping us.The Hyundai dealer fixed it next day under warranty.Brake light switch. Trevor was also very helpful when AJ wasn't available. more
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Trevor and A.J. gave me a wonderful experience 3/17/2011

Overall good experience with everyone at Bertera. Will be contacting Bertera for our next vehicle purchase. Would recommend Bertera to family and friend's looking to purchase a new or used vehicle. Trevor and A.J were very helpful answering all of our question's, and staying past closing to make sure everything was in order so we could purchase the vehicle. Thank you Trevor and A.J. for a wonderful experience! I love my new trailblazer! more
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Fixed my truck under warranty in a different state 3/15/2011

Purchased a used 2007 Chevy Colorado 4wd lt3 Crew Cab. Dealth With Trevor. Upon pickup of vehicle, noticed that it needed a blower fan resistor. Had replaced on the spot. Took vehicle home. I moved to florida, on the drive down I noticed that the same problem happened. Called trevor immediately to get this under Bertera warranty and sure enough they were willing to fix it, even out of state. Contacted a chevy dealership down here, Bertera cut the check to have the work performed. I love my truck, would purchase from bertera, specifically trevor again. more
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Worththe trip for the price I paid for my truck 3/14/2011

The staff was very friendly. It was a very snowy day when I went and I didn"t relized how far away it was from me but they had a great mission statement and the truck I was looking for at a great price so it was worth the trip. I got a great truck at a great price. Over all I had a good experience I just wish I lived close to them to Experience the servises better. Thank You more
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I keep going back because of the service 3/10/2011

Betera Chevrolet provides excellent service, great deals on vehicles, and came through on all promises. I have bought many cars with Bertera Chevrolet/Brian Hall and I will keep going back because of the service and reputation. I recommend them to all my family and friends. more
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  • Hours: Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments: Master Card, Discover, Visa
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