Benold's Jewelers

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2900 W Anderson Ln F (at Rockwood Ln)
Austin, TX 78757

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(512) 452-6491
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Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
Benold's Jewelers - Austin, TX
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Reviews
( 21 )
( 2 )
( 1 )
( 0 )
( 2 )

Best

I had a wonderful experience at Benold's. I took in a set of sterling silver earrings that had broken (extremely tiny chains that had managed to unhook, and really didn't think t...

Worst

The rocks aren't just in the cases in this Austin store, they're in the heads of the management and employees working there. Whether it's a lack of call backs, misunderstanding i...

Unfortunate. 10/24/2007

The rocks aren't just in the cases in this Austin store, they're in the heads of the management and employees working there. Whether it's a lack of call backs, misunderstanding instructions, missing deadlines, or just plain screwing up the more important moments in your life, this is the place to be. This company has been hyped as one of the better stores in Austin, but unfortunately that is certainly not the case. I would not wish this type of service or experience on those I dislike. We could have saved time by having someone take me out back of the store, grab my money, kick me in the junk, and tell me my purchase will not be in on time. It's unfortunate because the selection they have is quite nice. more
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Amazing concierge service! 6/21/2007

I was on the receiving end of an engagement ring purchased from Benold's Jewelers. My now fiance is pretty lacking in the romance department, but with the help of Benold's Jewelers' concierge service, he was able to pull off an immaculate proposal. Benold's hand delivered the ring to a local restaurant in town and it was wonderfully presented with the dessert. Benold's made it extremely easy for my fiance to surprise me. Pros: concierge, service, variety more
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Extremely knowledgable staff, great selection, good prices 6/21/2007

I had been looking for a wedding ring for my girlfriend and did my fair share of shopping around in Austin and Benolds was the best jewler i found by far. I was completely clueless when it came to diamonds and they were extremely informative making it as painless as possible. At other jewlers, they would show me 2 or 3 diamonds in my requirements, and Benolds showed me at least a dozen varying in color and clarity, and the quality was outstanding. I went during one of their special diamond events and was given prices well below other jewlers. I also had to order the setting special and the turnaround was extremely quick, less than 3 days. Overall i had a great experience, and would highly recommend them to my friends and just about anyone. They have a very nice clean store, and made me feel very welcome. I will most deffinatley go back to Benolds for any future jewelry purchases. Pros: knowledgeable staff, good selection, good prices, lovely atmosphere more
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Friendly and thorough customer service 9/13/2006

The folks at Benold's Jewelers must have read the reviews online because the service was so amazing both times I went into the store. I went in to get my battery changed and every person in the store greeted us as if they were greeting a good neighbor. They were not trying to sell to me, they just wanted me to know that they were happy to see me. The 2nd time I went in, I brought in an antique ring. I just wanted to ask a bunch of questions. They patiently answered all of my questions and didnt try to up sell to me. Ill definitely be back. Pros: Customer Service more
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Deplorable Service 8/18/2006

We've heard excellent things about Benold's, so you can imagine we were a little shocked when, after about five minutes of perusing their smallish showroom, nobody came to offer us any help. We counted five employees, or who seemed to be somewhat employed, loafing around and talking amongst themselves while four or five customers browsed on their own. Aloof is not a word one should use to describe the sales team. My girlfriend's dress probably cost more than their entire wardrobes, while the change in my slacks rivaled the cost of their antiquated wood venneered showcase. Very unprofessional. One saleswoman walked right by us without so much as making eye-contact. Pros: Great parking and nice, uh surounding stores Cons: Service, salesteam, atmosphere more
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Average service, beautiful jewelry 6/22/2006

I puchased my husband's wedding ring here and we both love it! The options at Benold's are both classy and unique, a nice balance of both. Pros: Convenient Location, classy and unique jewelery Cons: service takes longer than promised, snooty salespeople, high prices more
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Where Austin Gets Its Sparkle!

Owner Message

  • Since 1929 Benold's Jewelers, located in Austin, has been the destination for Austin's most coveted fine jewelry. As a local, family-owned jewelry store, it's their passion to treat you like family. Their devotion to excellence in their jewelry & the skill & professionalism of their staff has always set them apart. They strive to bring our clients easy-to-wear jewelry designs reflecting Austin?s lifestyle. They carry the best designer bridal jewelry lines such as Chad Allison and Verragio. All their jewelry collections are eclectic and, at the same time, beautifully elegant in a variety of precious metals, diamonds & captivating designs. They offer custom jewelry, designed just for you including custom engagement rings & anniversary rings, earrings, necklaces & more. Austin's Benold's Jewelers also offer jewelry repair & appraisals. Come by today & join the Benold's Jewelers family!

Editorial

  • In Short
    This family-owned jeweler has been providing fine jewelry to Austinites since 1929. Inside the store, expect the sparkle of diamonds and the glitter of gold to dazzle, which is...

  • 3/21/2008 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 10am-6pm; Sat 10am-5pm
  • Payments: Visa, Master Card, American Express, Discover, Cash
  • Neighborhoods: North Shoal Creek, Allandale
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