The rocks aren't just in the cases in this Austin store, they're in the heads of the management and employees working there. Whether it's a lack of call backs, misunderstanding instructions, missing deadlines, or just plain screwing up the more important moments in your life, this is the place to be. This company has been hyped as one of the better stores in Austin, but unfortunately that is certainly not the case. I would not wish this type of service or experience on those I dislike. We could have saved time by having someone take me out back of the store, grab my money, kick me in the junk, and tell me my purchase will not be in on time. It's unfortunate because the selection they have is quite nice.
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