Bastet Cat Hospital, Inc.

id: 26087362
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120 E OLIVE AVE
Burbank, CA 91502

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(818) 846-8600
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Reviews
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Best

We have great clients who care. Many people understand that dealing with public is not easy. There is value for everything you buy. It you get something very cheap is either stole...

Worst

DO NOT take your pet here! They are only interested in charging exorbitant rates, often for services you don't need. If you question them in any way, they refuse to take care of...

Outstanding Cat Care 2/12/2013

In my 20+ years as a cat owner, I've been to nearly a dozen Vets in 2 states. Bastet Cat Hospital is by leaps and bounds the best we've been to. I've been to Vets that have treated my cats poorly, explained things in terms I didn't understand and even some that prescribed wrong medications. At Bastet I know my cats, whom are my 'children', are in good hands.\r \r My Bombay had a urinary blockage about a year ago, which Dr. Basilious took care of immediately and near perfectly. My cat was hours from death and Dr. Basilious saved him, explained everything to me very clearly, made sure I understood what was happening and gave me very clear and comprehensive information along with signs to look for in the future. This cat is also a rescue, which makes unfamiliar situations very terrifying, AKA he's not that friendly. The staff are able to handle him effectively in that his bad attitude does not get in the way of his treatment.\r \r My other cat, whom is only 5, had a mast cell tumor on the soft tissue of his front paw. Any pet owner that has dealt with tumors/cancer knows how stressful this is to all involved. Dr. Basilious repeatedly took the utmost care of this cat. He was extremely thorough in his handling, diagnosing and follow-up; he conferred with another specialist to ensure the best outcome for my cat. Dr. Basilious removed as much (if not all) of the tumor as allowed without amputating my cat's entire paw. The Oncologist I was referred to in Ventura agreed the work done was as best as possible and now we just wait and see (and hope, pray) the tumor does not come back. Each visit Dr. Basilious is sure to inquire about this cat and his progress; this is appreciated.\r \r I cannot stress enough - if you care for your cats as children, as I (and many of us) do, please do not hesitate in going to Bastet Cat Hospital. \r \r Bastet Cat Hospital is clean, quiet, has a convenient free parking lot and best of all is cat-only. I will continue to go to this Hospital even if we move farther away. more

Great clients & Great care 5/2/2012

We have great clients who care. Many people understand that dealing with public is not easy. There is value for everything you buy. It you get something very cheap is either stolen or you got nothing for your money. If someone waits until the cat get very sick then seek treatment, sometimes is going to be more expensive than you think. It amzes me that people do not compare Marriott to Motel 6 but they judge and blast vet care without understanding of what they are getting for their cats. more

The Best for your Cat 4/17/2012

Bastet Cat Hospital has taken care of all my cats, and they have all lived to be in their late teens. Even my beloved Portia, who had a cancerous growth on a back leg. The leg had to be removed, but Dr. Basilious assured me that she would have a quality of life. She not only came through the surgery brilliantly, but lived to be over 19..with 3 legs. This practice is informed, sympathetic, and concerned, with state of the art service. I trust all my animals to Dr. Sam Basilious, and if you want the best for your cats, you will come here. more

Great place 4/4/2012

Not happy to see bad reviews about Bastet especially since we had such a pleasant experience with Dr. Basilious and staff. I guess everyone is entitled to there opinion, and here is mine. After my wife unknowingly ran over our cat while backing out of our drive way we rushed our cat to Dr. Basilious. We didn?t even know what happened at first, we just saw her laying there and thought that maybe she had a stoke. After the doctor examined our cat he recommended x-rays be taken to see if there were any broken bones. He was right, she unfortunately had a few bones broken including her pelvis. So after the doctor explained to us our options in depth we opted to keep her hospitalized over night and have a specialist come in the review her case to see if she would need surgery. The following day the specialist consulted with me and informed me that she would do fine without surgery which we were very happy to hear. All in all our experience with Bastet, Dr. Basilious, and staff went very well. more


GO ELSEWHERE 1/18/2012

DO NOT take your pet here! They are only interested in charging exorbitant rates, often for services you don't need. If you question them in any way, they refuse to take care of your cat. Highly unethical establishment. more

Good only for emergency situations 1/16/2012

I recently went to Dr. Basilious after finding their website and reading such good reviews. I knew beforehand that it was not going to be the cheapest vet trip, but I was hoping it would be the best. Everything went well at first, the staff is very friendly and the office cats were comforting to my cat. I went in not knowing if there is a health issue with my cat or not, but hoping the Dr. could help me figure it out. He suggested full blood & urine testing which I agreed with, but when the cost came back ($460), I asked if we could look at the treatment options again because I simply could not spend that much. They came back with a few tests ommited, and the cost was less ($280), but still a little out of my reach. The vet nurse said since my cat was not agressive and was only squirming a little when held, she could deduct $78 and omit the ""gas"" they give cats to calm them down when taking blood. I agreed to the price, but then Dr. Basilious came into the room and said he wouldn't do it without the sedative and then just recommended I change his food and to bring him back in a few weeks to see if there had been any improvement with no tests at all. If my cat was in obvious distress or in an emergency case I would take him back here because the Dr. does seem knowledable, but as far regular care he seemed to mostly care about how much money he could get from me. I now have to try and look around to find a Dr. that can test my cat for less than half of my monthly rent. more

The Best Cat Dr!! 11/29/2011

I found this hospital on-line and checked their reviews. I noticed many great reviews and a few sounding angry and hostile (because of the cost of the services.) I took a shot at it anyways being that it was a cat only hospital. My cat was having Diarrhea for 3 weeks. I had gotten her from the animal shelter and she had been spayed and got her vaccines there. She had tested negative for Leukemia and cat AIDS. When I booked my appointment at Bastet the receptionist was pleasant and informative. She told me to bring any old records and told me the office exam was $ 55.00. They also informed me they have coupons available online, VERY HELPFUL!! more

The Cat Wisperer! 9/2/2011

We adopted a feral cat three years ago. Her name is Scratch because of her poor appearance at that time. She is still cautious and unpredictable, and not at all friendly. She often attacks when someone walks by or trys to pet her. Dr. Basilious checked her over. I warned him to be careful because she easily becomes mean and aggressive. He wrapped her in a towel and picked her up like a baby. He spoke to her gently and she stopped moving. Dr. Basilious was even able to clip her nails (the first time ever), we were so amazed that I took this picture. Thank you Dr. Basilious. The Curry Family more

Best Vet 3/19/2011

Dr. Basilious is the best vet I've been to in the twenty years I've lived on the Central and South Coast. Other vets have missed diagnosing problems and have never given me the thorough explanations that Dr. Basilious does. I wish that my own medical doctors would take the time to answer all my questions the way he does. As the owners of four cats, all rescues, and three of them now elderly, we've been needing to take them this past year to Bastet for various health issues. We never feel pressured to proceed with treatments and the doctor will often give us time alone to consider the options after we see an estimate. He is very knowledgeable and I highly recommend him. more

Best Cat Hospital in Los Angeles area 5/29/2010

I have a one year old Chinchilla Silver Persian kitty that I decided to have neutered. I wanted a place that was cats only, and it appears there really are only two choices remotely in my area (LA). I had heard through reviews and relatives that the other place wasn't as good as it used to be, so after reading the reviews of Bastet, I decided to investigate. I went to the hospital a few days ahead, to fill out paper work in advance and to get a feel for the place. It's easy to get to, has ample free parking, and the staff was great. Pros: Location, level of care Cons: No Sundays or afterhours more

I'd Never Take My Cats Anywhere Else 12/1/2009

We've been taking our cats to Bastet for years and now that we've been newly adopted by a stray, little Charlie has become the newest patient. Everyone there, from the staff, to the office cats to Dr. Sam himself are warm, caring and careful with our cat-kids. We understand it takes a special person to treat cats and we'd never take our cats anywhere else. Dr. Sam will also take the time to carefully explain diagnosis/prognosis/treatment and will offer alternatives so everyone is comfortable financially, physically and emotionally. We have no hesitation in refering Bastet to friends and/or anyone that's looking for a primo cat vet. Pros: Primo Cat Care more

Excellent Cat Care 11/5/2009

Bastet cat hospital has been around for a long time, in our experience they treat their patients with love and care, they are also very kind to the cat owners. They explain to you what is needed to keep your cats healthy; the doctor always explains to you what is wrong. What you can do to prevent cat problems and recommends different options of treatments. Many times Dr. Basilious will say the cat looks good you do not need that test now, come back in 6 months? The staff knows you by name; they know which food your cat is eating. Some people posted reviews on-line accusing Bastet of being expensive but they never explained the condition. If you go to the hospital for yourself and they tell you, you have kidney failure (like in Cats) and you have to be treated you usually never accuse them being expensive. I do not think that Bastet is expensive because you need to weigh the value of the care, also, you are going to a cats only facility that their cost of the facility may be slightly higher than if you go to Small Animals or All Creatures Hospital. Bastet office exam has been $ 55.00 that is comparable with many vets in the area. I am sure that there are many people are happy with Bastet. You make your choice to go see a doctor who will spend the time with you or go to HMO that is going to treat you as a number (in and out), you do not even know what is wrong with you, and you believe that you are getting care for cheap. Honey let me tell you, Cheap is very expensive and expensive is usually price for a value that translate into better quality. Pros: Great Quality, Wish my Dr. Treated me same way like my cat Cons: You have to read and sign an estimate more

Great place for your cats health checks 9/22/2009

I found Bastet about a year ago when one of my 17 year old cats suddenly lost a tremendous amount of weight and his prior doctor dismissed it as him getting old. Dr Basilious did a much more thorough examination and treated my little guy with much more respect. Unfortunately he was sick with aggressive cancer and it was too late to save him, which ended up being the worst day of my life. I am however sure that if I would have found Bastet earlier that he would have had a better chance. I later on brought in his twin brother for a checkup and he was diagnosed with CRF. Dr Basilious recommended special diets and daily medication which have extended my babies life and well being. He?s running around happy and his symptoms have not gone worse. He initially had a hard time getting used to the new diet and the Bastet staff helped me find something that works. Both my babies and I have always been treated with respect and I feel very comfortable visiting Bastet hospital. Prices are a bit high especially during these times but at the same time you get the proper medical care and that is more important than anything. So I am giving a high recommendation. Pros: Thorough exams and care Cons: A bit pricey more

Best Cat Vet in Southern California 9/17/2009

# User Rating: 5 out of 5 stars by Arielle 09/17/2009 There is NO other doctor I would take my cats to see! The staff is always helpful and really know my cats well. I feel like they are family! Dr. Basilious LOVES cats and it shows. He has helped me diagnose issues in advance to help my cats live healthier, longer lives than ever imagined! With his proactive care and treatments, my senior cats have lived over 1.5 years with kidney failure, and they are happy and doing great! My younger cats are healthy and happy, and they are very active! When I thought about moving to the west side, I thought, ""oh no, I can't live so far from Bastet! That just won't work for me!"" So, I am staying in Glendale! I'm 100% serious here... that's how much I love my cats! They deserve the BEST vet in LA! Pros: Knows cats, loves cats, kind, considering, helpful more

Staff unprofessional frustrating experience 9/11/2009

My cat had lost a great deal of weight. I brought her to Bastet because of the great reviews posted on the net. After a quick exam Dr. Bascilious walked out of the room and the receptionist returned with paperwork to perform aprox. $1,000+ of tests (X-rays, Bloodwork and Urine). I asked if the Dr. was available to discuss the tests. He came back in the room angry and said words to the effect that I was a bad pet owner if I didn't run all of the tests. I nicely asked if we could start with the bloodworkup and urine. He said, ""that's your choice"" and walked out of the room. He sent the receptionist back in and I signed off and moved back to reception to pay for the tests. My cat was diagnosed with diabetes. I was given the results over the phone and I ordered the insulin, shots and purchased the canned and dry prescription food. I made an appointment to go over the tests and waited for over an hour the first time (rescheduled for the next day when the receptionist told me it would be another hour or two). At the next meeting, I couldn't figure out how to get the Dr. to explain the test results and how to treat my cat. He just stood there as I asked a series of questions (how much food, how much insulin, where do I give the injections, etc.). It was like pulling teeth and very frustrating. My mother has diabetes so I asked if I should use a glucometer. His answer, ""if you want"". So frustrating. I get the sense that if he doesn't feel you meet his criteria (money based) he tries to discourage you from becoming a regular client and is generally in a pretty foul mood. He doesn?t provide the pet owner with the information needed to properly care for their pet. Pros: Location Cons: Service, Charges, Treatment more

Best vet I've ever found 3/30/2009

I've been taking all of my cats to Dr. Basilious for over 10 years now- he's the best veterinarian I have ever found in my 35 years of pet ownership. My cats have always received the best of care, and he is always extremely patient and kind. He is not the cheapest choice, but you get what you pay for. Over the years, he has gone above and beyond what most vets would to care for my cats, especially my ""problem kitty"" who never would have had such a long and happy life without Dr. Basilious. I cannot recommend him highly enough! Pros: Best possible care, extremely competent and caring Cons: Not the cheapest, but you get what you pay for. more

Best Vet in Los Angeles 2/3/2009

I started bringing my two cats to the Bastet Cat Hospital over three years ago after becoming unhappy with the care I'd been receiving at Studio City Animal Hospital. I've always found Dr. Basilious to be incredibly compassionate and a true expert in everything related to my two cat's health. Even just in the last few weeks he noticed something on an x-ray that my vet in New York had missed. (I split my time between NYC and Los Angeles) Pros: highest quality of care in the city, detail oriented, staff is friendly and accomodating more

Best Veterinarian in LA Area 1/2/2009

My cat Bailey was a patient of Dr. Basilious? for three years. I couldn?t have asked for better care for my best friend. As a matter of fact I would tell Bailey he was getting the Cadillac of care. But really he was getting the Rolls-Royce of care. more

Cat Genius 8/3/2008

I never thought anyone could replace Dr. Martin Small when he retired from VCA, but after several years' search I discovered Dr. Basilious. He tends to go after primary causes rather than symptoms, so I was initially startled that he wanted to attack my cat's renal problem at her dental abscesses (source of bacteria) - but it worked! While the initial dentistry was expensive, it only had to happen the one time (4 years ago). She's now 16 years old and is doing well on low-phosphorus food with no medication. Pros: Expertise, Dog-free office more
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