Barton Creek Square

I will post this wherever I can. Stay away from the kiosks that sell deep sea cosmetics. They will pressure you and insult you to buy their products at crazy prices. They will lie to you and when you confront them about something, they are quick to have another reason why you are wrong. The mall is a great place but they make it into a bad experience. Do not be fooled when they say they are a different company compared to the other kiosks. They are one in the same. So remember before you get sucked in, pull out your fancy device and look them up. more

Went there on Friday 6/16/13 to do some shopping with my fiancé who is an Italian Air Force officer. some freak of a mall security guy kept following us around. It was weird. The guy was about 6'3"" or 6'4 with short light brown hair, blue eyes & in pretty good shape but he was bow-legged as all get out, which was accentuated with his pleated light blue shorts and blue polo style shirt that had some multi color detail on the front of the shoulders. The dude had a sun burn and walked around with a tooth pick sticking out of the left side of his mouth. No car keys or cell phone and he had a really presumptuous almost pushy behavior about him, kinda like he owned the mall and us, as his chattel to treat and follow us as he liked. \r \r What was weird about the guy was the fact he was fixated on my fiancé . I continually would catch this freak of a cop standing about six inches, if not closer from the back of my fiancé just staring at him as if he was trying to touch my fiance' . At one point we were in the Oakley store and were preparing to buy some sunglasses and replacement lens for my fiancé, the sales girl was assisting us and the bow-legged toothpick mall cop freak showed up just standing directly behind us. I was speaking Italian and then I happened to glance over my shoulder and see this weirdo acting as if he was trying to touch us. I said to my fiancé to move over a bit because there was someone who wanted to look at the sunglasses, so we both stepped aside and let the bow legged tooth pick sucking cop get in front of us and then I just stood there watching him for a few seconds, which he then said, ""oh you guys are fine"" and then just walked away. At that point he left the store, at least I thought he had left... We go to the cash register to pay and then we walk out of the store turning left and walking in the direction of Dillard's. we were just minding our own business and speaking in Italian when I felt this weird presence AGAIN and just happened to turn around and see the bow legged secret agent about 3"" behind us, it was like he came out of no where! I said to my fiancé , ""wait come over here for a minute"" . I never took my eye off this freaky mall/cop/secret agent /bow legged/ tooth pick sucking freak. Who at that point seems to be completely out of sorts that I had busted him following us again. We literally stopped in our tacks and forced the guy to walk around us. We both just stood there saying how freaky is that and why is this numb-skull tailing us and FOR WHAT? Old bow legs shuffled off and went into another store, some women's clothing store. We went about our business and eventually left.\r \r . The bad part about it is, THIS IS THE SAME INEPT GUY WHO FOLLOWED US THE LAST TIME WE WENT TO THIS DUMP OF A MALL IN AUGUST OF 2012! He was sucking on a tooth pick then and he STILL is sucking on the tooth pick now. Why he has profiled my fiancé and I, I will never understand. Seems like a waste of time to me because I saw tons of questionable looking people that needed observation besides us. First of all we don't steal and my fiancé is in the military and has been for 10 years with commendations so why would he jeopardize his military standing and his pension? I don't know maybe the secret agent mall cop has a thing for my boyfriend? At any rate we have no desire to go back to a Mall that police profiles military personnel who happen to be Italian and speak italian as his native tongue and taking a vacation and who is trying to spend some money in Austin. The entire experience was GROSS. Get your own man bow legged tooth pick sucking secret agent mall cop LOSER! Stop focusing on your nads and start policing the parking lot for car jackings and robberies and leave us law abiding citizens alone! Just because 2 people speak Italian doesn't mean they are ""gang members"" or part of a drug cartel you big ignorant dufus! more

A nice big mall in a not so nice area without security cameras in the parking lot. My jeep wrangler was broken into in broad daylight at about 1pm. The robbers used a knife to cut the softop of my jeep. They were after a gold colored coach purse we purchased somewhere else on sale for $150.00. They got the purse and did about $300.00 in damage to my vehicle, if they had not used a knife and just unzipped the window nonchalantly they could have cleaned me out. The purse was all they got thanks to a good samaritan that wittnessed it yelling at them. This happened on Feb 19, 2011... After further research I found out that a carjacking happened during the day in the past at this same mall. They really should install security cameras to help detectives catch these criminals and to detour them from commiting crimes on the mall's customers... more

This is by FAR the best place in Austin to get your brazillian waxes, Facials and Massages! i recently had the ultimate spa package done there and i must say that it truly felt like i was in heaven! They are located next to Nordstrom inside of Barton Creek Square =) I've been going there for years and the customer service is awesome (especially their complimentary drinks)! They honestly DO treat me like family. I have no complaints whatsoever. They recently upgraded EVERYTHING in the store and that's a PLUS! I really really enjoy that they have 11 pedicure chairs in their facility! Most places ONLY have like 4 or 5. I highly recommend this place for any kind of party, they will usually let you reserve the place and set out a table for you and the girls to have snacks and wine =) i LOVE IT! Pros: very elegant place and very well decorated more

HORRIBLE EXPERIENCE!!! The front desk service IS AWFUL here and not welcoming. On top of that, I was with stylist HELEN, who is horrible because she chopped off most of my eyebrows. I left with my eyebrows being too far apart and THEY WERE UNEVEN IN LENGTH. Beware of HELEN!!! She is dangerous and will leave you with NO EYEBROWS. This place overall is AWFUL. HELEN should be FIRED. She has NO SKILLS. Cons: horrible more

I decided to have my eyebrows waxed at this salon, and the woman botched the job!! When I say botched, I mean I was looking like I had popped out of a Star Trek movie. I had to go to JCPenny Salon to get them to correct the damage. I went back to the salon because the manager was suppose to call me but never did. She blamed me for going to someone else [yeah b/c I would trust them again]. I didn't get my money back and she told me that she had 27 girls one of them could have done a good job. By that time I wouldn't have any eyebrows left!!!!!! Don't go here, please for your sanity and your eyebrows. more

I had prepaid for two of my employees to enjoy a Spa day. Thinking this was next to Nordstroms, one would assume a professional environment, WRONG! Not only did they set the appointment up on the wrong day, they could not provide all the services and when the session ended, they did not want to refund the difference. Then on top of all that, the workers were unprofessional in their attitude. The kicker, they actually cut the finger on one of my empoyees. After a rather agressive phone conversation with the manager, he finally agrees to refund the difference. I highly recommend avoiding this place. more

I like this mall, a good experience usually. Austin's biggest mall, so if you can only pick one to have this is it. Food court is weak though, and that's the biggest disappointment. Maybe 5/6 eateries, and nothing nice, all fast food. Little food variety too. Plenty of stores--all are respectable, some are pretty nice and few are crappy. Nordstrom is around too, as well as an AMC. It's no Galleria but it gets the job done. Nice Finish Line--this is the only athletic shoe store I go to, the rest are trash. Clientele here is better than Highland. Location is hilly and nice, but not in the bustling city Pros: scenic, spacious, movie theater Cons: food court, remote more

I loved shopping there! I have been looking for a quality Dead Sea place that sells salts and other items, only in Barton Creek Mall I found a place like that. It is on the second floor by the food court. They are called the Dead Sea Escape. All of the products are actually from the dead sea! Most others are not!!! I loved the atmosphere and the clothing stores. They have the best clothes and shoes! more