I had prepaid for two of my employees to enjoy a Spa day. Thinking this was next to Nordstroms, one would assume a professional environment, WRONG! Not only did they set the appointment up on the wrong day, they could not provide all the services and when the session ended, they did not want to refund the difference. Then on top of all that, the workers were unprofessional in their attitude. The kicker, they actually cut the finger on one of my empoyees. After a rather agressive phone conversation with the manager, he finally agrees to refund the difference. I highly recommend avoiding this place.
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