Terrible! i am getting married without a wedding band. I chose this company after looking at all the shipping details and they made it very clear that it would be 7 day business processing and 2 day shipping unless your item was out of stock, none of which my product was nor was i notified it it has now been over a month, and i've been lied to and issued a tracking number on a product that never shipped. i have emails that state they planned to shipped at the end of the week over 2 weeks ago. I called customer service and i get the run around the ring is being dipped, its needs to cure.. blah blah! I spoke to Brian and he assured me i would have my ring in hand after stressing i get married this weekend! he told me personally to relax, and it would be in my hand no later then Tuesday morning over night to me.. killer part is on Tuesday they never even shipped the ring! I have saved all my emails and Screen shots of the .. tracking just in case they want to call me a liar! i'm willing to prove it! DONT NOT ORDER FROM THIS COMPANY!!! they also will not allow you to call their business line with a blocked number, i tried. i tried because i have called all day! Literally all day and i will have my service provider show proof of that too. They have not answered any of my calls, i'm starting to think they screen their calls, knowing i am an UPSET BRIDE! getting married without a ring! The most upsetting part is i'm having to write such a negative review when i should be at my happiest and i am completely heart broken.