Austin Diagnostic Clinic

I have seen 4 ADC providers in 25 days. Only one, Dr Boos, dermatology, is worthy of the honored titled, physician. Kakoli Banerjee, PCP, did not address any of my issues, gave me Tramadol for severe pain, failed to make the 3 referrals I required and still, to this day, has not called to review my lab work with me. I made a follow up appointment with her NP, Nancy Dasso after giving the Tramadol a try. She too, failed to address my pain, daily nausea and vomiting. Neither did she review my lab work with me. She did make the referrals for me, however. Dr Volpe was smug and condescending. He did not address my debilitating neck, back, shoulder and hip pain. He gave me a prescription for physical therapy that I will not be able to participate in because my pain is too severe. I have a diagnosed cervical and lumbosacral disc herniation, scoliosis and hip osteoarthritis since 2006. He did not order any tests to diagnose the origin of my excruciating left shoulder pain. I have been a nurse for over 20 years. I have never come across a sorrier bunch of doctors professionally or personally.I had an appointment with Dr Ho, gastroenterologist, but I cancelled it. I am not willing to risk being neglected by another ADC ""doctor."" Once I told Banerjee and once Dasso and Volpe read that my daughter was murdered in 2007 and her murder is still unsolved, they chalk my symptoms up to being in my head. This is negligence and I will be complaining to TXBME and my insurance carrier. more

I have gone to this clinic before for minor things and it is quick and effective. For immunizations I didn't even have a co-pay to pay, so that was nice. The staff is usually quite nice as well. However, I had the unfortunate pleasure of having Dr. Chen as my doctor one visit. Not only did he come into the room in a bad mood, he basically berated me for coming in at all and tried to insinuate several times that I was only there for pain medications. (Which, I was not). He didn't do an exam or anything and when I asked him what I could do for my condition he out right stated ""I guess you just have to suffer"". At this point I left and went into the ER for treatment (where I refused pain medication). I was crying uncontrollably after seeing him. There have been few times in my life where I had someone treat me so low, and the fact I had a serious medical condition on top of it, makes his behavior even more abysmal. If you make an appointment there, I would suggest you confirm it is NOT with him. more

Not recommended. Go to a legitimate hospital or another clinic NOT this clinic. You might come out worse than when you came in at ADC on Mopac.\r \r These are unprofessionais without compassionate doctors, nurses and other staff ""people"".\r \r It is a nice-looking clinic but it is what is on the inside that counts the most so BEWARE!!!\r \r Take your chances if your comfortable with that type of environment.\r \r just saying.... more

I went to Dr. Nancy Eisen, family practitioner at ADC north for a physical. My new insurance pays for one per year. I had not had a physical in seven years. The doctor knew this. After a person took my vital signs, she came in, we talked for a couple of minutes and she listened to my chest with her stethoscope. At no time did I disrobe (put on a paper gown). She didn't examine my skin, test my reflexes, look in my ears or eyes, or perform neuro checks, or touch me. All the aforementioned are basic to the physical examination. I live alone and no one sees my back so I was particularly concerned that she hadn't examined my biggest organ (skin). I didn't get my money's worth and neither did my insurance. I will insist on another physical from a real physician or take this to the AMA for investigation. And I will not pay an extra penny for it. Ordering a basic lab panel is not a substitute for a physical exam. This woman is incredibly lazy or thinks I am stupid. This ain't over. Now, on to Angie's List, Yelp, and every other site I have access to. more

I see several doctors in this clinic and I have had nothing but positive things to say. Someones doing something right! Everyone is super friendly and caring. Wouldn't trust anyother doctors. Pros: Quick and Easy appointments more

I was born in this Hospital and I loved it I was born on January 1st so it was New Years day and I was the first baby born that year! I got a savings bond, free baby pictures, a cookie bouquet, and a ride home in a limo I love this hospital! more

After a lot of research I found Patrick Nolan listed on the American Neuropathy Assn website. I was really excited to see him hoping this would end my long search for a doctor that can treat me. I made an appt and was told one time but then I received an email confirmation from an ADC staff the day before telling me my appt was 30min later than originally told. I showed up at the office 15min early to my appt and discover that the email I received was wrong and I was actually 15min late. Even after showing the staff the email, I was still told (quite curtly) that I could not be seen. I'm incredibly devastated as I can't get any more time off from work to re-schedule an appt. He was my last hope and I didn't even get to see him. I hope for his sake and the sake of future patients that someone at ADC sees this review and takes steps to improve their customer service standards. Pros: doctor came highly recommended Cons: incompetent staff more

This doctor got into medicine for the wrong reasons, as far as I am concerned. She completely lacked any kind of warmth, caring or concern for those just involved in an traumatic and painful accident and in fact harrassed us with accusatory comments which were completely offbase and untrue. Her examinations were grossly inadequate, her treatment was without regard to the welfare of us as patients to treat out pain and suffering, and seems to think ibuprofen is adequate to treat severe pain for numerous painful orthopedic fractures. She was not only unkind, she said she didn't care if we sought other doctors due to the fact that we protested one of the weakest pain analgesics would not be adequate for treatment for these injuries, and for doing so she said we ""were manipulating the system"". Her system apparently didn't involve running any tests, or plans for follow up or referralls to orthopedists, neurologists or pain management, despite having asked for these things. Her CNA didn't know how to take b/p or even recheck when she couldnt recall the score on mine. My girlfriend is in terrible pain, and though uninsured and we are paying out of pocket, now we will have to add paying for a new PC physician to our list of insults incurred. Her nurse suggested that if we got a pain management doctor that something sufficient would be prescribed for pain in the meantime, which apparently meant ibuprofen, for severe PAIN! This doctor suggests it is ADC policy. If so I won't find another ADC doc again. It is inhumane, and has left us both feeling prejudged, degraded, and completely treated without respect during our hardest days. She even had the nerve to talk about how she lost a nurse to a similar accident. One would think that would have made her more caring, not hostile! Pain management isn't her specialty, quite obviously, but it is part of general care, especially after trauma. If she can't prescribe in this instance she should make the proper referral Pros: you can get a call back after a few days on referrals, if you are persistent. Cons: this doctor makes me wonder what happened to the medical profession's interest in the patient more

DR. Neitsch is a horrible doctor. she doesnt know what she is talking about, and is only concerned about her time. if you want a good doctor who will give you time to explain what your symptoms are, DO NOT see her for it. she makes you feel small and gives no hope. Pros: easy to find? Cons: Dr. Neitsch (family practice) more