We bought our spa from Aspen ten years ago and it's working (and looks like) it did the first day it was installed. We'd researched spas and have never regretted, or even questioned, our purchase decision. The spa comfortably holds 8 people. We've had 2 service calls in 10 years, and the bill was so reasonable. We purchase all our products from Aspen, as well, and the prices and also extremely reasonable. I cannot say enough good things about this family-owned company. (I have not been requested by Aspen Spas to write this review, nor have I received any sort of rebate or compensation to do so). This company is A+ in my book, and I just want to spread the good word to anyone looking for a spa, as I've spread the word to my friends, who have also been extremely pleased w/ their Aspen Spa purchase.